Missouri Office of Administration

DEFINITION

This is entry-level investigative work conducting internal and external civil, criminal, administrative, regulatory, and/or environmental investigations within a program, correctional facility, or agency-designated region or area.

This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.

EXAMPLES OF WORK

Conducts investigations of suspected violations and incidents; interviews staff, victims, and witnesses to obtain evidence and write case summaries.

Compiles and analyzes information regarding victims, witnesses, and persons suspected of violating statutes, policies and/or procedures, or program requirements administered by the assigned agency.

Compiles and analyzes documentary information relative to business operations, financial assets, real and personal property, and employment and wages.

Compiles and analyzes information related to suspected cases of fraudulent receipt of public assistance, child support, medical assistance, Medicaid vendor funds or similar payments, or improper or unlawful activities resulting in the diversion of controlled drugs.

Locates individuals and representatives of business or governmental entities to obtain evidence of suspected violations and adheres to chain of custody standards.

Assists in making arrangements for the payment of taxes due or ordered fines, or the repayment of fraudulently obtained funds.

Examines and analyzes a variety of records to secure information concerning suspected violations of federal and state laws and/or regulations.

Collects, assembles, and preserves facts, statements, affidavits, and other evidence for use in legal actions; reviews background investigations; and prepares detailed reports of investigative findings.

Utilizes database for entering, updating, and tracking complaints and investigations.

Serves as liaison to prosecuting attorneys' offices and other governmental and law enforcement agencies.

Testifies in criminal, civil, or administrative proceedings.

Exercises independence in performance of responsibilities; receives general administrative direction.

Performs other related work as assigned.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs)

Introductory knowledge of investigative and interviewing techniques and procedures, including effective methods of obtaining information from hostile or reluctant witnesses.

Introductory knowledge of state and federal laws, regulations, policies, and procedures applicable to the programs administered by the assigned agency.

Introductory knowledge of sources of information to be utilized in obtaining evidence and documentation, and the principles of identification, preservation, and presentation of evidence.

Introductory knowledge of the procedural requirements and differences of administrative, criminal, and civil cases.

Introductory knowledge of the legal rights of victims, witnesses, and suspects involved in an investigation process.

Ability to communicate effectively.

Ability to analyze, prepare, and/or present investigative evidence and other data.

Ability to prepare clear and detailed reports of investigative findings.

Ability to establish and maintain effective working relationships with staff; federal, state, and local agencies; business entities, law enforcement officials, prosecutors, witnesses, and the general public.

EXPERIENCE AND EDUCATION

(The following requirements will determine merit system eligibility, experience and education ratings, and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers. When practical and possible, the Division of Personnel will accept substitution of experience and education on a year-for-year basis.)

A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Criminal Justice, Law Enforcement, Criminology, Business Administration, social sciences, environmental sciences, or a closely related field.

OR

Four or more years of law enforcement experience; financial or resources investigations; civil, administrative, or criminal investigative experience (e.g., tax fraud, licensing, environmental, client care, public assistance, insurance, or military); and possession of a high school diploma or GED certificate.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of three years for the required experience at a rate of 30 earned credit hours for one year.)

OR

Four or more years of experience as a Corrections Officer II with the Missouri Uniform Classification and Pay System with responsibility for conducting investigations; and possession of a high school diploma or GED certificate.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of three years for the required experience at a rate of 30 earned credit hours for one year.)

OR

Six or more years of clerical experience at the level of Senior Office Support Assistant (Clerical/Keyboarding) or higher, including four or more years of experience involving specialized clerical work in financial, civil, administrative, or criminal investigative activities; and possession of a high school diploma or GED certificate.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of two years for the required general experience at a rate of 30 earned credit hours for one year.)

(Revised 1/1/11)