Service Coordinator (Youth Services)

Annual Salary Range:
$32,628.00 – $46,068.00
Twice-a-Month Salary Range:
$1,359.50 – $1,919.50
Class Number: 
Pay Grade: 
Areas of Interest: 
Corrections & Youth Services
Exam Components: 
Rating of Education & Experience, 100%

This is professional work in the coordination of comprehensive treatment and related services for juvenile offenders.

This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Examples of Work

Performs client assessment, classification, procurement, coordination, and evaluation of services, under close supervision, to determine needed services by meeting with the client and family, court and school personnel, and other interested parties, and by reviewing relevant files and records.

Develops, under close supervision, an integrated, individualized, comprehensive, continuous, and mutually reinforcing treatment plan; reviews plan with the client, family, and designated service providers; prepares updates.

Maintains contact with clients, families, and service providers in order to monitor and evaluate the client and family responsiveness to the treatment plan.

Provides assistance and intervention in implementing and revising individual treatment plans to meet client needs.

Maintains cooperative relationships with law enforcement agencies, courts, juvenile officers, service providers, and other community resources.

Participates in team meetings, in-service training, client staffings, and case reviews.

Participates in counseling and preventative therapy with clients and families.

Prepares and maintains records and reports, progress letters, and other required documents; presents administrative reviews to a review panel.

Receives close supervision in early stages of training; supervision becomes more general as the employee becomes more experienced and proficient.

Performs other related work as assigned.

Knowledge, Skills, and Abilities (KSAs)

Intermediate knowledge of principles and practices of guidance and treatment in rehabilitating delinquent youth.

Intermediate knowledge of individual behavior and group dynamics, particularly as related to the behavior and needs of delinquent youth and their families.

Intermediate knowledge of community resources available and the ability to match individual client needs with available services.

Intermediate knowledge of human behavior, attitudes, and motivation; ability to apply this knowledge to the provision of services for clients and families.

Intermediate knowledge of the general procedures, objectives, and legal aspects of juvenile placement casework.

Ability to gain and hold the confidence and cooperation of clients and their families.

Ability to establish and maintain effective working relationships with agency staff, governmental entities, and service providers.

Ability to prepare records and reports.

Ability to communicate effectively.

Experience and Education

(The following requirements will determine merit system eligibility, experience and education ratings, and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers. When practical and possible, the Division of Personnel will accept substitution of experience and education on a year-for-year basis.)

One or more years of professional experience at or above the level of Academic Teacher, Recreation Officer, Registered Nurse, Special Education Teacher, Substance Abuse Counselor, Vocational Teacher, or Youth Specialist with the Missouri Division of Youth Services in the treatment of juveniles.


A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Criminal Justice, Psychology, Sociology, Social Work, Counseling, Education, or a closely related field; and,

One or more years of professional experience in the treatment of juveniles (12-17 years of age) which involved group or individual counseling techniques.

(24 earned graduate credit hours from an accredited college or university in the specified areas may substitute on a year-for-year basis for the required experience.)

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.)

(Minor Revision 10/18/06)