The successful candidate must have the willingness to learn, ability to adapt quickly, work on multiple tasks simultaneously, meet required deadlines, and to work with a team to develop and implement procedures and best practices. Experience working with various types of printing, monitoring, logging, ticketing, and communication software are desirable but not required. As is knowledge of and experience troubleshooting IT systems, applications, and network equipment.
Team members need basic typing skills, excellent written and verbal communication skills, interpersonal skills, planning and organizing, critical thinking, problem solving, and decision-making ability. Reliability, attention to detail, ability to follow verbal and written instruction, strong customer service and communication skills, with the ability to communicate clearly with customers and technical personnel are also necessary. A successful team member must also have the ability to establish and maintain effective working relationships with other team members and clients.
This position does require good visual acuity and the ability to lift, move, and transport supplies throughout the shift.