Essential Functions and Responsibilities:
This position provides technical and professional work in the support and coordination of computer information technology (CIT) services and activities. An employee in this position provides technical support in personal computer (PC) administration and end-user support focused in installation, maintenance, and administration of a critical public safety data center infrastructure requiring high availability to maintain agency operations and life safety. Work is focused on assisting with the implementation and maintenance of public safety computing equipment classified as critical infrastructure, to include operation of a 24/7/365 call center. This position serves as Tier 1 support for TSU, and work is performed under supervision.
The minimum starting salary is $1,317.00; however salary may be commensurate with experience.
Job Knowledge, Skills, and Abilities:
Technical support in personal computer (PC) administration and end-user support focused in installation and maintenance.