MO Project: Contextual Branding

Information Technologist I - IV

Information Technologist I - IV

Job Posting Number: 
Opening Date: 
Closing Date: 
Job Location: 
Jefferson City - Cole County
Merit Type: 
Salary Range: 
$1,274.00 – $2,720.00 semi-monthly
Position receives State benefits including health care, retirement, and vacation
IT Specialty: 
End User Support

To Apply

Submit cover letter, resume, transcripts & DD214 (if applicable), and contact information for 3 professional references to: 
Essential Functions and Responsibilities: 

This position is responsible for providing TIER I computer support services to all agencies and entities that connect to the Information Technology Services Division (ITSD) network. Essential job duties include the following: Hardware Support - Troubleshoot and assist in the diagnosis of hardware (PC's, Monitors, Laptops, Printers, Multi Function Devices, Servers, Routers, and other peripheral equipment). Software Support - Troubleshoot and assist in reloading the functionality of various software products. Application Support - Troubleshoot and assist in the diagnosis of all computer applications (Mainframe and Web Applications. Escalate unresolved application issues to programmers and other level two support personnel as necessary. Security Account Management - Assist in the troubleshooting of and the resetting of all passwords to access various programs and applications. Assist in resolving security access issues. Communication - If a customer does not know who to contact for a particular question, the Help Desk will assist him or her to reach the appropriate person.

Job Knowledge, Skills, and Abilities: 

Help Desk/End User Support, PC Hardware Support, PC Support

Important Information

Applicants need to be eligible to work in the United States.

Submit your transcripts, resume and cover letter.

Include the job posting number and job title when applying for this position.

If you are claiming veteran or parental preference please indicate this in your application materials. If you are a veteran please include a copy of your DD 214. You may also claim a preference if you are a surviving spouse of a veteran. In order to qualify for Parental Preference you must have left the state workforce to care for young children and been a full-time homemaker and caretaker of children under the age of ten (10) and were not otherwise gainfully employed for a period of at least two (2) years.

The Office of Administration is an Equal Opportunity Employer