MO Project: Contextual Branding

Office of Administration

Excellent customer service, every time.

Office Of Administration Manager

This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.

Class Number: 
8165
Annual Salary Range:
$43,128.00 – $98,784.00
Twice-a-Month Salary Range:
$1,797.00 – $4,116.00
Pay Grade: 
MGR
Print
Definition

This is administrative and managerial work in the direction, planning, analysis and coordination of centralized programs and/or support services within the Office of Administration and for other governmental agencies, their employees, vendors, and citizen-clients.

(This classification is part of the broad-banded management service.)

 

 

Minimum Qualifications

Applicants must meet one of the following eligibility requirements:

(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.) (More specific qualifications may be required for particular positions allocated to this class depending on the assigned duties and responsibilities. This may include specialized and/or additional education, experience, and/or licensure/certification not stated in the minimum qualifications.)

A Bachelor’s degree from an accredited college or university; and,

Four or more years of professional or supervisory technical experience in one or a combination of the following areas: risk and insurance management, forms, printing or mail services, vehicle maintenance or fleet management, administrative or agency support services, or closely related areas.

(Earned graduate credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of two years of the required experience at a rate of 24 earned credit hours for one year of experience.)

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required college education.)

Job Duties

This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.

Directs or assists in the overall planning, development, and administration of an assigned service operation or support program in areas such as: risk and insurance management, vehicle maintenance, fleet management, printing services, or large scale centralized mail operations; assists in the direction of the development and implementation of departmental planning issues.

Oversees or personally participates in the review of proposed legislation in terms of program priorities, expenditure of funds, and coordination of services.

Plans, directs, and coordinates centralized printing services, including layout, quick copy duplication, and professional quality printing; coordinates utilization for state agencies of all printing equipment and copy machines.

Plans, directs, and coordinates a comprehensive interagency and postal mail operation involving multiple processes (pickup, inserting, folding, presorting, metering, and delivery) servicing multiple state agencies.

Reviews and approves requests for services; provides consultation to state agency personnel relating to services available or to be provided; and coordinates work to meet priorities and deadlines.

Plans program of insurance and self-insurance for the State of Missouri to include the determination of deductibles and excess insurance levels for dangerous conditions of state property, automobile, watercraft, aircraft, and employee tort liability exposures.

Administers the State Legal Expense Fund.

Administers the workers’ compensation program for state employees.

Administers the state employee safety and health program.

Directs or assists administrative personnel in general management aspects of policy development and program planning and coordination as related to assigned responsibilities; assists in the evaluation of the effect of policy and/or organizational changes and new programs.

Reviews and/or revises programs in area of responsibility to ensure compliance of operations with laws, regulations, policies, plans, and procedures.

Selects, trains, directs, and evaluates staff in area of assigned responsibility.

Participates in the development, implementation, or interpretation of new or revised program, departmental, or legislative initiatives.

Participates in conferences, training sessions, and meetings relating to area of assigned responsibility.

Participates in the development of budget requests and the monitoring of expenditures according to budget allocations/appropriations and recommends and/or initiates cost-saving measures.

Conducts investigations, institutes special studies, and prepares and/or reviews reports and related information to evaluate existing organizations, policies, procedures, and practices as related to the assigned program.

Represents and/or serves as a liaison for the assigned area of responsibility; maintains contact, cooperates with, and addresses federal, state, local, and community organizations and other interested groups pertaining to the assigned programs.

Negotiates or administers contracts, grants, and cooperative agreements with federal, state, local, and community organizations.

Exercises significant independence and initiative in the performance of responsibilities; receives general administrative direction through conferences, reports, and evaluation of operational results.

Performs other related work as assigned.

 

Key Skills

Comprehensive knowledge of centralized administrative or agency support services.

Comprehensive knowledge of the principles and practices of insurance and risk management and their application to state government.

Comprehensive knowledge of Missouri’s workers’ compensation, property and casualty insurance laws and regulations and their application to state government.

Comprehensive knowledge of printing and/or mail methods, techniques, and practices.

Comprehensive knowledge of managerial techniques and administrative practices.

Comprehensive knowledge of governmental budgeting, fiscal management, and grants and contract management.

Comprehensive knowledge of a designated specialty area.

Comprehensive knowledge of current issues and theories related to assigned responsibilities.

Intermediate knowledge of electronic data processing equipment and computer software application.

Intermediate knowledge of state governmental organization and management.

Ability to review, analyze, interpret, and/or prepare federal and state laws, rules, regulations, policies and procedures as related to the assigned program.

Ability to testify as an expert witness.

Ability to establish and maintain effective working relationships with departmental officials, legislators, staff associates, health care, and legal professionals, vendors, the general public, and others.

Ability to analyze and evaluate policies and operations and formulate recommendations.

Ability to communicate effectively.

Ability to provide leadership and supervision to professional, technical, and related program staff.

Ability to manage change, provide program management, and achieve results.

Ability to develop short and long-range plans that meet established objectives and contribute to the overall goals and mission of the agency.

(Revised 7/1/18)