Computer Operations Supervisor I

  • Computer Operations Supervisor I
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
0136
Exam Components: 
Rating of Education & Experience, 100%
Annual Salary Range:
$36,924.00 – $52,116.00
Twice-a-Month Salary Range:
$1,538.50 – $2,171.50
Pay Grade: 
A23

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Definition

This is supervisory and advanced technical work in the operation of computers.

An employee in this class functions as a shift supervisor over computer operators in a large, complex data processing installation. Work involves assisting in scheduling and coordinating production and personnel in order to achieve maximum machine and personnel utilization; resolving complex operation halts by revising existing or devising new operating techniques; recommending improved service routines, production techniques, and modifications and/or additions to equipment. Work also includes adapting production schedules to meet changing priorities and machine capabilities. Supervision is exercised over a small technical staff. General supervision is received from a supervisor who outlines over-all problems and policies and reviews work for the attainment of objectives.

Job Duties

Functions as the shift supervisor in a large, complex data processing installation.

Coordinates and schedules employees and production; analyzes machine load and operating problems so as to utilize equipment and personnel.

Assists the operations supervisor and/or manager in planning, assigning, and coordinating the activities of a staff of operators in a computer installation and may assume the duties of these superiors in their absence.

Recommends improved procedures, service routines, production techniques, and modifications or additions to equipment.

Performs problem determination and initiation of corrective procedures and resolves complex operation halts by revising existing or devising new operating techniques or by modifying existing programs.

Responsible for teleprocessing functions, tape library functions, and physical security of the entire Data Center other than prime time, or in some circumstances during prime time.

Schedules work hours, approves leave requests, conducts training and completes performance evaluations of subordinate staff.

Studies the program and system for assigned runs to become familiar with the content and structure of the program and both input and output requirements of the system; executes all batch applications; and evaluates new applications for efficient execution, recommending improvements if needed.

Ensures jobs are processed and are available for distribution as required.

Authorizes acceptance of documentation for all new applications and changes to existing applications.

Reviews and insures the accuracy of a large number of machine reports.

Ensures that adequate supplies are available.

Reviews production records and compiles reports concerning manpower and machine utilization and shift operations.

Performs other related work as assigned.

Areas of Interest: 
INFORMATION TECHNOLOGY

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(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One year of experience as a Computer Operator III in an agency under the Missouri Merit System.

OR

Two years of experience as a Computer Operator II in an agency under the Missouri Merit System.

OR

Four years of experience in operating computers and computer peripheral equipment. (Approved training in computer principles and operation may be substituted for experience at the rate of 25 clock hours of formal classroom training for one month of experience up to a maximum of twelve months; college education with specialization in computer science may be substituted for the required experience on a year-for-year basis, up to a maximum of three years.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Considerable knowledge of the operation, care and adjustment of computers and peripheral electronic data processing equipment.

Considerable knowledge of the general principles of electronic data processing and of computer system operation and capabilities.

Working knowledge of the general principles of teleprocessing networks and of the operation of hardware used in a teleprocessing network.

Working knowledge of general office practices and procedures.

Some knowledge of the general principles of computer programming.

Ability to follow complex written and oral instructions.

Ability to think logically, to comprehend complex system requirements and the principles of programming, and to apply these principles in operation of a computer.

Ability to work quickly under pressure, to make decisions and to meet deadlines.

Ability to make adjustments to equipment.

Ability to train new personnel in complex machine operations.

Ability to supervise the work of employees engaged in computer operations and related activities.

Ability to establish and maintain effective working relationships with supervisors, technical experts and other employees.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

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