- Computer Operations Supervisor II
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is responsible administrative, supervisory and technical work in the management of a large computer installation.
An employee in this class plans, organizes, and coordinates the operations of a complex computer and peripheral hardware in a multi-programming environment. Work requires coordination of computer operations activities, determination of work priorities, scheduling of computer production and test programs, and direction of special studies in connection with the evaluation of the computer installation. Supervision is exercised personally and through subordinate supervisors over technical, administrative support and related personnel. An employee in this class may also serve as the assistant manager of data processing operations of a major computer organization. General direction is received from a superior who outlines over-all problems and policies, and reviews work for attainment of objectives; and the employee has a wide latitude for using independent judgment in establishing standards for computer operations and in problem solving.
Plans, organizes, directs, and coordinates the computer operations of a large installation.
Serves as assistant manager of data processing operations assisting in directing all machine operations, data entry, data control and other related activities.
Evaluates the applicability of new technical developments and evaluates the effectiveness of present operations.
Recommends new uses for data processing hardware and software and/or the abandonment of unprofitable uses.
Coordinates workflow within the computer installation; establishes production control, determines priorities of operation and directs procedures for special studies or unusual operations.
Confers with supervisory and management personnel serviced on matters pertaining to work scheduling and the effectiveness of the computer services.
Establishes detailed schedules for the utilization of all equipment to obtain maximum usage.
Supervises the training and instruction of personnel to ensure that work is performed in accordance with established procedures and that new methods and techniques are properly understood and implemented.
Authorizes acceptance of new programs into production status.
Reviews all billings for computer services and machine maintenance.
Performs related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Two years of experience as a Computer Operator III or one year as a Computer Operations Supervisor I in an agency under the Missouri Merit System. (Systems programming experience which involved substantial operations supervision and hardware utilization responsibilities will be considered in lieu of specific experience as a Computer Operations Supervisor I.)
Six years of experience in electronic data processing operations and related activities of which two years must have been in a responsible supervisory capacity. (Approved training in computer principles and operation may be substituted for the general experience at the rate of 25 clock hours of formal classroom training for one month of experience up to a maximum of 12 months; college education with specialization in computer science may be substituted for the required non-supervisory experience on a year- for-year basis up to a maximum of three years.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Thorough knowledge of the capabilities and effective utilization of electronic data processing equipment and current developments in the field.
Considerable knowledge of modern management principles and techniques, particularly as applied to the operation of a large computer installation.
Considerable knowledge of the principles and practices of administration and supervision.
Some knowledge of the principles of systems and applications programming.
Some knowledge of current developments and techniques of systems analysis and design, as applied to electronic data processing.
Some knowledge of the basic mathematical and statistical methods and procedures as applied to computer operations.
Ability to analyze computer operations, organize their component parts into a logical system, and manage that system.
Ability to communicate effectively, orally and in writing.
Ability to establish and maintain effective working relationships with associates, users, superiors, and data processing manufacturers and organizations.
Ability to effectively supervise the work of others.
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