This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
- Supervisor Of Volunteer Services
- What will I be doing?
- Do I qualify?
- Can I be successful?
- Benefits
- How do I apply?
This is professional work organizing and directing a program of volunteer workers in a mental health or other health care facility.
Plans, develops, directs, and evaluates volunteer services and activities appropriate to program goals in a state treatment facility.
Plans and conducts recruitment campaigns to stimulate interest in the program and attract suitable candidates.
Interviews applicants to determine aptitudes, interests, abilities, skills, and other qualifications; makes assignments according to applicant qualifications, time available for duty, and other characteristics.
Confers with management in regard to specific needs for volunteers.
Organizes and directs general volunteer orientation and training to familiarize volunteers with facility organization, objectives, regulations, and services; develops volunteer manual to assist in orientation; and assists management in their organization of volunteer in-service programs.
Plans, develops, and coordinates an information and public relations program to acquaint the community organizations with facility and agency program objectives and accomplishments.
Organizes fundraisers and solicits financial and/or material donations; maintains records on donations and donors; and corresponds with donors and potential donors.
Conducts tours of the facility for interested individuals and groups.
Evaluates program effectiveness and individual performance through observation and discussion with management; arranges periodic reassignment of volunteers to sustain interest and utilize abilities; and meets with volunteers to discuss individual concerns related to their assignment.
Facilitates educational meetings, discussions, and workshops; provides videos and publications for volunteers.
Compiles and maintains records of placements and working hours; prepares reports on activities and performance of volunteers.
Coordinates annual awards programs and volunteer recognition programs.
Establishes and maintains effective working relationships with staff, volunteers, community organizations, news media, and the general public.
Exercises initiative and independent judgment in the performance of duties; receives general administrative direction.
Performs other related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
A Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Business or Public Administration, Public Relations, Education, Nursing, Recreation, social or behavioral sciences, or a closely related field; and,
One or more years of paid or volunteer experience in public relations, community organization, coordination of community services activities, or a closely related area.
(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Comprehensive knowledge of community resources including civic, social, and educational organizations/institutions.
Intermediate knowledge of facility organization and the function of various medical and therapeutic services in the treatment of residents or patients.
Intermediate knowledge of the principles of recruitment, selection, training, placement, and supervision of staff.
Ability to evaluate applicants, interact with volunteers, and make placements.
Ability to establish and maintain effective working relationships with volunteers, staff, community organizations, news media, and the general public.
Ability to communicate effectively.
The following link will provide you with general information about State of Missouri employee benefits.
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