This is specialized clerical and/or supervisory work in the areas of human resources/personnel administration.
Performs independent functions requiring the application of expertise relating to human resources, personnel, and/or payroll.
Assists in hiring activities by posting job opportunities, scheduling interviews, screening applicant information to verify eligibility, checking references, requesting required background checks, and ensuring that appointments made from merit certificates are in compliance with State regulations.
Coordinates new hire orientation with staff and disseminates information regarding employee benefits; informs employees of policies and procedures; responds to a variety of personnel and payroll questions; arranges for necessary vaccinations (i.e., Hepatitis) and/or health screenings (i.e., Tuberculosis skin tests).
Enters and updates employee personnel actions, contact information, deductions, and tax withholdings into the payroll system.
Coordinates and/or supervises timekeeping activities; reviews leave balances for accuracy; reviews compensatory time for compliance with Fair Labor Standards Act (FLSA); monitors Family and Medical Leave Act (FMLA) and shared leave usage; assists with compensatory time and annual leave payouts.
Supervises and trains staff in a personnel office; assigns and reviews work; approves leave requests.
Oversees and ensures the accurate and timely preparation and processing of a variety of payroll and personnel transactions and related documents.
Assists in collecting, verifying, and submitting necessary information for position allocation and reallocation requests.
Assigns and tracks position codes; enters position information into payroll system; performs position maintenance; creates and updates organizational charts.
Generates personnel and payroll information reports and verifies accuracy.
Maintains personnel files and other confidential information.
Completes initial injury reports for work-related accidents and submits workers' compensation claims.
Processes personnel transactions and ensures compliance with rules and regulations; contacts appropriate agency personnel staff to resolve discrepancies by recommending action codes and/or other information necessary to authorize pending transactions.
Maintains Merit System registers; certifies available eligible candidates from merit registers in accordance with requests from appointing authorities; audits actions taken on returned merit certificates for conformance with State laws and regulations and ensures appointment accuracy; contacts appropriate agency personnel staff to resolve discrepancies and determine appropriate course of action.
Processes position transactions and ensures compliance with policies, procedures, and/or allocation determinations; contacts appropriate agency personnel staff to resolve discrepancies by recommending appropriate information necessary to authorize pending transactions.
Exercises independent judgment and action in the performance of duties under general supervision.
Performs other related work as assigned.
Intermediate knowledge of procedures and rules applied to personnel transactions.
Intermediate knowledge of federal and state statutes, regulations, rules, policies, and procedures, such as Family and Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Equal Employment Opportunity (EEO), and Americans with Disabilities Act (ADA).
Intermediate knowledge of office management and supervision techniques.
Intermediate knowledge of human resources/personnel administration, including position classification, time and leave accounting, performance reporting, and other employee relations procedures.
Intermediate knowledge of computer programs used for personnel, payroll, and leave transactions.
Skill in the application and interpretation of regulations, rules, policies, and procedures.
Skill in correlating information required for personnel reports.
Ability to maintain complex personnel records and use computer software to prepare reports.
Ability to complete assignments accurately within specified time frames.
Ability to train and provide direction to staff, plan work assignments, and evaluate performance.
Ability to communicate effectively.
Ability to exercise judgment and discretion in the performance of duties.
Ability to establish and maintain effective working relationships with agency employees, management, other personnel offices, and the general public.
(The following requirements will determine merit system eligibility, experience and education ratings, and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers. When practical and possible, the Division of Personnel will accept substitution of experience and education on a year-for-year basis.)
Two or more years of Senior Office Support Assistant experience in human resources/personnel administration in a State agency personnel office with the Missouri Uniform Classification and Pay System or the Division of Personnel; and possession of a high school diploma or proof of high school equivalency.
Four or more years of office experience, including two or more years of complex office experience in a personnel office involving hiring activities, personnel and payroll transactions, time and leave accounting, or other related human resources/personnel administration activities, and possession of a high school diploma or proof of high school equivalency.
(30 earned credit hours from an accredited college or university with a minimum of six (6) earned credit hours in Business, Public, or Personnel Administration, or in the social sciences may substitute for one year of the required specialized experience.)
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the general experience at a rate of 30 earned credit hours for one year.)