This is mid-level technical lead work with offenders under the supervision and control of the Missouri Department of Corrections, Division of Probation and Parole.
Serves as a lead worker of the facility; assigns, trains, and evaluates staff supervising offenders in housing units, living quarters, general housekeeping, work, educational, recreational, religious, and treatment activities in Community Supervision Centers and Community Release Centers.
Participates in periodic counts of offenders; inspects housing units for safety and security violations; checks for health and safety hazards; prepares reports and maintains records on offender violations, offender behaviors, mechanical deficiencies, and security breaches of facility rules.
Interviews offenders to obtain information relating to their residential and family relationships, employment, and educational records; contacts family members, employers, and friends to verify offender's background; collects and verifies offender's legal case history and police reports; prepares reports and maintains records of investigative findings.
Retrieves information from the National Crime Information Center (NCIC), Missouri Uniform Law Enforcement System (MULES), Missouri Department of Revenue, and Missouri Department of
Corrections' computer databases; responds to confirmed active warrants; enters/cancels warrants on escaped and/or absconded offenders.
Ensures offenders have parole orders.
Assists Probation and Parole Officers with court hearings and home visits.
Provides information to staff and law enforcement officials relating to location and apprehension of escaped and/or absconded offenders.
Investigates, monitors, and enters schedule changes for offenders on electronic monitoring.
Maintains computer databases, chronological shift records, inventory, and vehicle logs; troubleshoots equipment problems.
Answers and logs emergency calls from offenders, family members, and the general public; contacts appropriate staff to resolve issues.
Assists in the assignment of offenders to various institutional and residential programs; enters appropriate data into the Department's Booking and Tracking System.
Assists offenders with job search activities.
Transports offenders to their designated locations.
Participates in the classification and treatment and/or supervision of offenders.
Serves as shift leader, assistant, or relief shift supervisor in a Community Supervision Center, Community Release Center, or Command Center.
Monitors, controls, and documents offender's consumption of prescription and over-the-counter medications.
Discusses minor adjustment problems with offenders; refers major problems to the supervisor; promotes rehabilitation by modifying offender attitudes, discouraging undesirable behaviors, encouraging constructive activities; and interprets facilities' rules and regulations to offenders.
Administers substance abuse assessment devices to offenders; collects Deoxyribo Nucleic Acid (DNA) samples.
Participates in interview panels and makes hiring recommendations.
Communicates with Parole Officers and administration regarding referrals and supervision strategies.
Provides after-hours assistance to departmental staff and the general public.
Oversees movement and location of offenders inside and outside of the facility; intervenes in emergency situations to gain control of offenders and/or perform CPR.
Supervises visits with offenders; searches visitors, offenders, property, living quarters, buildings, and grounds for contraband.
Orders, maintains, and issues supplies.
Exercises independence in the performance of duties; receives general administrative direction; work is reviewed by a designated supervisor for conformance with established policies and procedures.
Performs other related work as assigned.
Intermediate knowledge of requirements and procedures of Probation and Parole programs.
Intermediate knowledge of interviewing and investigative techniques.
Intermediate knowledge of regulations related to benefits available to offenders through other agency resources.
Intermediate knowledge of arrest and court procedures.
Intermediate knowledge of supervision techniques.
Intermediate knowledge of individual and group behavior.
Intermediate knowledge of use-of-force guidelines and the ability to apply those guidelines in a professional manner.
Ability to serve as a lead worker.
Ability to supervise, assign, train, and evaluate staff.
Ability to respond effectively during emergency situations.
Ability to enforce rules, regulations, and discipline.
Ability to assist Probation and Parole Officers.
Ability to make hiring recommendations.
Ability to administer substance abuse assessment devices and collect DNA samples.
Ability to understand and apply physical, mechanical, and chemical intervention techniques to gain control of offenders.
Ability to understand, extract, summarize, and report offender's legal case history.
Ability to maintain records and prepare reports.
Ability to operate and troubleshoot office equipment.
Ability to learn and retrieve information from State computer databases.
Ability to learn procedures of Electronic Monitoring Programs (EMP).
Ability to perform shift work.
Ability to keep information confidential.
Ability to control telephone conversations when conducting EMP offender investigations.
Ability to prioritize and coordinate high volume workload.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with staff, offenders, court officials, and the general public.
Ability to pass a background investigation administered by the Missouri Department of Corrections.
Must be at least 21 years of age at the time of employment.
By assignment, a position may require:
Successful completion of an essential functions evaluation administered by the Missouri Department of Corrections will be required prior to employment.
Successful completion of safety training which may include firearms and defensive tactics, CPR, First Aid, and the ability to re-qualify annually.
Successful completion of training administered by the Missouri State Highway Patrol in the Missouri Uniform Law Enforcement System (MULES) prior to regular appointment.
(The following requirements will determine merit system eligibility, experience and education ratings, and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers. When practical and possible, the Division of Personnel will accept substitution of experience and education on a year-for-year basis.)
One or more years of experience as a Probation and Parole Assistant I or Corrections Officer I with the Missouri Department of Corrections; and possession of a high school diploma or proof of high school equivalency, and a valid vehicle operator's license.
Three or more years of work experience; and possession of a high school diploma or GED certificate, and a valid vehicle operator's license.
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)