This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is clerical and keyboard support work of moderate difficulty and complexity requiring taking and transcribing dictation and performing a variety of tasks requiring independent work decisions within established policies and timeframes.
An employee in this class takes and transcribes dictation, performs skilled keyboarding and clerical work of moderate difficulty and complexity, usually requiring familiarity with specialized terminology and /or various software packages. The variety of work differs among positions, but where duties are more structured, an employee is expected to complete tasks more independently. Work may also involve providing training and guidance to new employees or acting as a lead worker or supervisor. Work is performed under the general supervision of a designated administrative superior; however, the employee works independently within established guidelines.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Six months of experience in clerical or general office support work and possession of a high school diploma or proof of high school equivalency. (One year of work experience will substitute for the first two years of high school; one year of work experience involving clerical duties will substitute for the last two years of high school. Training from a vocational or business school in office management, secretarial science or closely related areas or coursework from an accredited college or university may be substituted on a month-for-month basis for the stated experience.)
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Takes and transcribes dictation and meeting notes, and, utilizing a keyboard, types and edits a variety of material, frequently involving technical or specialized terminology.
Composes routine correspondence; proofreads and/or finalizes letters, memorandums, reports or other documents for approval or signature.
Screens and appropriately distributes messages and mail; schedules and/or arranges appointments; arranges travel and accommodations;receives and provides general information.
Establishes and maintains filing systems; prepares records for storage and/or archiving.
Enters and updates information in automated systems; develops routine spreadsheets and databases; utilizes various software packages in the performance of duties.
Compiles and summarizes data or reports from a variety of sources in accordance with specific instructions or procedures.
Prepares purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, or other program or agency documents; maintains equipment and supply inventory.
Reviews documents for accuracy, completeness and compliance.
Operates standard office equipment.
Serves as a lead worker or supervisor providing guidance, direction and training to a small group of clerical employees; reviews work for accuracy, timeliness and compliance with instructions and procedures; evaluates employee performance as assigned.
Performs other related work as assigned.
Working knowledge of office practices, procedures and equipment.
Working knowledge of business math computations; and grammar, composition and spelling.
Working knowledge of computer information systems and software.
Skill in taking and transcribing dictation and meeting notes.
Skill in the use of a keyboard.
Ability to understand and follow directions.
Ability to establish and/or maintain moderately complex records; use coding and filing systems; and retrieve and compile data.
Ability to prepare spreadsheets and reports.
Ability to make and apply routine decisions in accordance with policies and procedures.
Ability to review documents for accuracy and completeness.
Ability to accurately complete assignments within specified timeframes.
Ability to serve as a lead worker or supervisor as assigned.
Ability to establish and maintain working relationships with co-workers and the public.