• What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Exam Components: 
Rating of Education & Experience, 100%
Annual Salary Range:
$0.00 – $46,992.00
Twice-a-Month Salary Range:
$0.00 – $1,958.00

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This is entry-level professional and technical work assisting in the implementation and coordination of statewide telecommunications systems.

An employee in this class receives training and assists in the implementation of statewide telecommunications systems for state facilities. Work involves participation in the planning of limited phases of statewide telecommunications services and in the development of proposals for equipment and services to improve existing telecommunications systems. Work also includes assisting in writing complete specifications for purchase or lease of telecommunications equipment and services. Some contact is required with employees and officials at various levels of state government, as well as with telecommunications equipment and service vendors. A position with comparable duties within a state user-agency with widely dispersed facilities may also be allocated to this class. Work is performed with considerable independence, and is reviewed by an administrative superior for adherence to established standards.

Job Duties

Participates in the evaluation of telecommunications equipment and services within the various agencies, to insure that the most cost effective systems, equipment, services, and methods are being used; gathers data and prepares reports concerning system traffic and capacity.

Under close supervision reviews specifications, plans and drawings, vendor bid lists, letters of intent, letters of agency, contracts, and other significant documents and related items in the acquisition of telecommunications equipment and service.

Participates in the evaluation of telecommunications vendors for contract award.

Maintains telecommunications records and provides reports and recommendations for the most cost-effective technical arrangements of switching devices and network.

Analyzes expenditures for telecommunications equipment and services, in order to evaluate the accomplishment of goals and objectives.

Operates terminals accessing computer mainframes, to maintain and update billing and inventory records; accesses telecommunications switching devices to reroute or reconfigure network facilities.

Assists in providing telecommunications services to the executive, judicial and legislative branches and civic instrumentalities of the state.

Trains agency personnel in the use of telecommunications products and services.

Performs other related duties as required.

Areas of Interest: 

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(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

Graduation from an accredited four-year college or university with specialization in business or public administration, computer science, electronics technology, electrical engineering or other closely-related discipline. (Professional or technical experience in such areas as telecommunications engineering, telecommunications sales and service, electronics technology, electrical engineering, computer teleprocessing operations, or other closely related work may be substituted on a year-for-year basis for deficiencies in the required education.) (Successful completion of a two-year electronic technology course at a recognized post-secondary technical/trade school may be substituted on a year-for-year basis for the required college education.)


Four years of advanced clerical work (at the IV level or above) which involved substantial responsibility in the area of telecommunications.

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Some knowledge of the principles and practices of telecommunications systems planning.

Some knowledge of the methods and techniques involved in the design, installation and operation of communications systems.

Some knowledge of the principles of organization, methods and procedures as they relate to government operations and telecommunications.

Some knowledge of common carrier services and independent suppliers of telephone equipment.

Some knowledge of the methods utilized in the evaluation of traffic loading of common carrier facilities.

Ability to perform the less complex analyses of the telecommunications systems used by state agencies.

Ability to prepare functional specifications and estimates for the less complex telecommunications systems.

Ability to establish and maintain effective working relationships with other state agency personnel and vendors.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document