This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is highly responsible professional and technical supervisory work in planning and coordinating statewide voice and data telecommunications systems.
An employee in this class is responsible for the coordination of the over-all technical aspects of statewide voice and data telecommunications systems. Work includes monitoring the performance of operating telecommunications facilities to isolate, correct, and improve operational efficiency and cost effectiveness through addition or reconfiguration of hardware or circuitry, etc. A position of comparable complexity, such as the position in charge of telecommunications in an agency with widely dispersed facilities, may be allocated to this class. Supervision is generally exercised over lower-ranking technical and clerical employees. Only general direction is received from an administrative superior; consequently the employee has considerable latitude for independent judgment and decision-making.
Applicants must meet one of the following eligibility requirements:
(The following entrance requirements are used to admit or reject applicants for merit system examinations, or may be used to evaluate applicants for employment in positions not requiring selection from merit system registers. When applicable, equivalent substitution will be allowed for deficiencies in experience or education.)
One year as a Telecommunications Analyst III under the Missouri Merit System.
OR
Three years of professional or technical experience in such areas as telecommunications engineering, telecommunications sales and service, electronics technology, electrical engineering, computer teleprocessing operations, or other closely related work; and graduation from an accredited four-year college or university with specialization in business or public administration, computer science, electronics technology, electrical engineering or other closely related discipline. (Additional qualifying experience may be substituted on a year-for-year basis for deficiencies in the required college education.) (Successful completion of a two-year electronics technology course at a recognized post secondary technical/trade school may be substituted on a year-for-year basis for the required college education.)
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Provides consultative assistance in developing or expanding networks and telecommunications equipment; participates in technical and economic evaluations of response to requests for bid proposals.
Assists state agencies in developing cost-effective data and voice networks by means of alternatives in routing and geographical structuring.
Develops cost-comparison tables for presentation to client agencies.
Assists agencies in resolving problems involving telecommunications equipment and/or service.
Monitors the performance of operating telecommunication facilities to isolate, correct and improve operational efficiency through addition or reconfiguration of hardware or circuitry.
Prepares reports related to communication facility use, budgets and training, and trains appropriate personnel in the management of telecommunication services.
Assists in the development of procedures to establish equitable billing practices for equipment and services.
Performs liaison function with the Public Service Commission, gathering information which may be presented at telephone utility hearings.
Manages the planning, acquisition and implementation of statewide voice and data telecommunications for a state agency with widely dispersed facilities.
Approves expenditures for telecommunication equipment and services, and authorizes the movement of equipment for all local offices based on usage trends.
Establishes vendor contacts to determine current technical developments.
Maintains an appropriate inventory of equipment.
Performs other related work as assigned.
Thorough knowledge of administrative techniques and operating functions of telephone switching installations and subscriber equipment.
Thorough knowledge of the methods utilized in the evaluation of traffic loading of common carrier facilities.
Thorough knowledge of the principles of organizational methods and procedures as they relate to government operations and telecommunications.
Considerable knowledge of laws, rules, and regulations governing the procurement of equipment and services by the state.
Considerable knowledge of the concepts, characteristics, and capabilities of digital data equipment and the technology utilized in the development, implementation and operations of digital data systems.
Considerable knowledge of common carrier services and independent suppliers of telephone equipment.
Working knowledge of digital message and circuit switching.
Ability to identify problems in communication systems and networks and recommend solutions.
Ability to establish and maintain effective working relationships with other state agency personnel, civil authorities and vendors.
Ability to plan and coordinate the activities of technical staff members engaged in procurement functions.
Ability to deal tactfully with sensitive procurement problems, especially those having legal implications.