This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is entry-level technical work in the analysis of management operations, procedures and practices in the Division of Employment Security.
An employee of this class gathers complex technical information, and analyzes data to develop and complete "cost model" methodology and reports used in financial resource allocation. Specific assignments are generally in the area of unemployment insurance operations, but could encompass general administration and employment service operations. Work requires considerable contact with employees, supervisors and administrative personnel, in the gathering of facts, furnishing of advice and in the installation of approved organization methods and procedures. Technical and administrative supervision is normally received from a Management Analyst of higher rank, who reviews work upon completion for compliance with general instructions and policies, and adequacy and soundness of conclusions.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
One year of responsible experience as an Employment Service/Claims/Contributions Supervisor I, Research Analyst I, Field Auditor I, Accountant I, or in a comparable position involving participation in, and affording a knowledge of, the Employment Service or Unemployment Insurance programs.
OR
Five years of progressively responsible experience in a professional, technical or management capacity in business, industrial or personnel management, public administration or closely related areas, of which at least one year must have been in a responsible supervisory, administrative or staff capacity in management analysis and improvement work. (College education with specialization in public, personnel or business administration or related areas, may be substituted on a year-for-year basis for the non-specialized experience.)
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Recommends or assists in preparing recommendations for improved operations in the administration of the unemployment insurance program.
Assists line and program supervisory staff in the installation and use of management techniques and tools, such as methods analysis work measurement and statistical sampling.
Provides assistance and information to central and local office management by advising and training personnel as required.
Collaborates with data processing specialists in the design and installation of data processing management information systems for the improvement of operations and the making of management decisions.
Designs work measurement (cost model) studies, flowcharts U.I. activities, develops product code definitions and count points, formulates training packages and trains cost model monitors.
Conducts "cost model" studies and restudies as member of a nucleus team; directs the collection of data during the study, and compiles and evaluates this data for management and budgeting purposes. (Data summarization may be done manually or by the use of a mini-computer programmed in basic language.)
Performs related work as assigned.
Working knowledge of general management principles, methods and techniques, and their practical application in the area of public administration.
Working knowledge of the general principles and practices of financial administration, public personnel management and general office administration.
Working knowledge of management and systems analysis methods.
Ability to establish and maintain effective and harmonious working relationships with other employees.
Ability to gather, organize, analyze and evaluate facts and figures to determine fundamental causes and symptoms of operational and organizational weaknesses.
Ability to make oral and written reports clearly, concisely and effectively.