MO Project: Contextual Branding

Program Specialist I (Mental Health)

  • Program Specialist I (Mental Health)
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Annual Salary Range:
$36,360.00 – $57,792.00
Twice-a-Month Salary Range:
$1,515.00 – $2,408.00
Pay Grade: 

View Class Specification Document


This is mid-level professional work assisting in implementing regional and/or statewide programs or services, and/or performing abuse/neglect investigations, for persons with mental illness, and/or developmental disabilities.

Job Duties

Assists higher-level program staff in implementing programs and/or services through: service provider licensing and certification surveys; abuse/neglect investigations; program planning, implementation, monitoring, and evaluation; drafting service proposals; and/or other assignments of similar scope and responsibility.

Conducts abuse/neglect investigations; initiates investigation in compliance with Department Operating Regulations; reviews agency records and documentation; interviews staff, consumers, and other persons involved in the alleged incident; and drafts investigative reports based on findings.

Conducts on-site licensing and certification surveys of service providers to assess compliance with standards and enhance program quality; reviews provider policies, procedures, treatment plans, records, and service delivery systems; conducts entrance and exit interviews; and analyzes survey findings.

Evaluates grant applications and prepares award recommendations; monitors and reports on grant recipient activities.

Provides technical assistance and/or training to service providers, community groups, and other interested groups and individuals on program philosophies, standards, policies, and procedures.

Provides technical assistance to program managers by defining needs and resources, drafting service proposals, and developing contract management plans.

Assists higher-level staff in interpreting program guidelines, formulating and evaluating program plans, and providing general support of program activities.

Provides training and guidance to assigned Program Specialist Trainees.

Collects information on program activities and disseminates to division staff, service providers, and other interested groups and agencies for informational and public relations purposes.

Reviews current trends and policy issues to maintain knowledge of the field.

Collects data on program issues and identifies trends in program activities and services.

Assists in coordinating special events, seminars, and training related to the program or service areas.

Makes presentations to advocacy groups, civic and community organizations, and/or contractors to inform them of program goals and services, and to enlist their cooperation in program activities.

Exercises independent judgment and initiative within established parameters; receives supervision from an administrative or program designee.

Performs other related work as assigned.

View Class Specification Document

(The following minimum qualifications will determine eligibility.  Experience and education substitutions are provided in italics below the corresponding minimum qualification statement.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from registers.)

A Bachelor’s degree from an accredited college or university; and,

Two or more years of professional experience in treatment, case management, abuse/neglect investigation, or preventive services for persons with mental illness or developmental disabilities, substance use disorders, or inmate offenders; or related experience that primarily involved programs or services for these populations and afforded a knowledge of their special needs.

(A combination of education from an accredited college or university and experience described may substitute for the stated qualifications.)

Special Requirements

By assignment, a position may require possession of a valid vehicle operator’s license.

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Comprehensive knowledge of mental illness, developmental disabilities, and/or substance use disorders, including their effects on the individual, family, community, and human services systems.

Intermediate knowledge of interviewing techniques and forensic investigation methods.

Intermediate knowledge of specific certification, licensing, or accreditation standards required for treatment programs.

Intermediate knowledge of the medical and social models of care and treatment related to mental illness, developmental disabilities, substance use disorders, and treatment services.

Intermediate knowledge of the general provisions of federal and state regulations and requirements pertaining to grants and assistance in the field of mental health, substance use disorders, and/or treatment services.

Intermediate knowledge of the network of services and organizations available for persons with mental illness, developmental disabilities, and/or substance use disorders.

Skill in determining risk of abuse and/or neglect.

Ability to assist in the coordination and implementation of specialized treatment programs and services.

Ability to conduct studies, evaluations, and/or investigations, and to prepare detailed findings and recommendations.

Ability to conduct statewide on-site licensing and certification surveys of service providers.

Ability to present ideas clearly and effectively.

Ability to consult effectively with program directors, agency staff, advisory and planning councils, community and law enforcement agencies, client advocacy groups, service providers, facility staff, and clients.

Ability to travel, including overnight stays.

Ability to exercise sound judgment and make independent decisions in accordance with program policies.

Ability to establish and maintain effective working relationships with staff, other local, regional, state, and/or national agencies, professional and community groups, and the general public.

View Class Specification Document

The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document