This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is paraprofessional work assisting professional staff in the delivery of services to clients of the Family Support Division, Rehabilitation Services for the Blind.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Three or more years of office experience, above the entry level, in office management practices and procedures including keyboarding, frequent public contacts, processing invoices, or rehabilitation services.
(Earned credit hours from an accredited college or university including coursework in Psychology, Sociology, Social Work, Special Education, Business Administration, or Business Management may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Opens, develops, and maintains consumer case records and other relevant case information to assist rehabilitation counselors, rehabilitation teachers, and business enterprise coordinators.
Prepares routine correspondence; types and proofreads letters, dictation, and forms as required for the rehabilitation and business enterprise processes.
Provides information to referrals, applicants, clients, and the general public regarding Rehabilitation Services for the Blind programs.
Locates potential vendors for services and informs them of the State's requirements; assists in the resolution of problems concerning services with vendors and consumers.
Contacts and provides information to visually impaired individuals in order to encourage them to seek assistance and services available through the Rehabilitation Service for the Blind; refers individuals to other public or private resources.
Prepares and submits reports concerning field visits, family background of clients, follow-up studies, medical records, and other activities directly affecting the client.
Collects and records information from referrals, applicants, clients, doctors, and other service providers as necessary for completion of history, assessment of service needs, and service provision.
Advises applicants of their rights and the availability of the client assistance program.
Coordinates and schedules, as requested, appointments for medical examinations, evaluations, facility and educational training, and Rehabilitation Service for the Blind contacts.
Arranges for, and coordinates, client transportation.
Processes authorizations, equipment requests, invoices, reports, receipts, ownership agreements, request for reimbursement forms, and billing statements; enters and updates fiscal documents and case records to insure payment to vendors; resolves billing problems.
Reviews technical aspects of case records to ensure they are in compliance with federal, state, and agency documentation requirements.
Utilizes automated system to update and maintain current client information.
Exercises independence in the performance of responsibilities; receives general administrative direction.
Travels to complete work assignments and to receive training.
Performs other related duties as assigned.
Comprehensive knowledge of office practices, procedures, systems, and equipment.
Introductory knowledge of the benefits and services available to the blind and visually impaired, and of applicable laws and regulations.
Introductory knowledge of the rehabilitation needs of the blind and visually impaired.
Introductory knowledge of public and private community resources and agencies.
Introductory knowledge of individual behavior and attitudes.
Skill in the application and interpretation of divisional policies and procedures.
Ability to maintain required records and files.
Ability to make arithmetical computations accurately and quickly.
Ability to operate standard and adaptive office equipment (including optical character readers and Braille printers) in the preparation of forms, documents, reports, and correspondence.
Ability to work effectively with clients, other agencies, employees, and the general public.
Ability to travel as required for agency business