This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is professional supervisory social service work directing social service activities in a circuit, regional office, or central office in the Children’s Division of the Department of Social Services.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.)
A Bachelor’s degree from an accredited college or university. A degree in Social Work or comparable human services field is preferred; however, applicants with an unrelated Bachelor’s degree, but possessing direct relevant experience and/or competencies may be allowed substitutions on a case-by-case basis; and,
Six or more years of professional experience with a public or private agency in the delivery of protective children’s services including casework/case management in: investigation of abuse or neglect of children; coordination of child foster care, adoptions, and family centered services; juvenile treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.
(A combination of graduate education from an accredited college or university in the preferred fields and experience described may substitute for the stated qualifications.)
The operation of a motor vehicle is an essential function of this classification. Must be able to legally operate a motor vehicle in the performance of assigned duties upon the date of hire and throughout employment.
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Supervises Children’s Service Supervisors in planning and implementing procedures to accomplish the goals of a social service program and provide services to families, children, or parents.
Provides orientation and direction to Children’s Service Supervisors and/or other managers of individual and group programs in keeping with Division policies, procedures, standards, and goals.
Supervises and coordinates the activities of assigned staff engaged in child abuse and neglect investigations and treatment in accordance with agency procedures.
Provides qualitative case reviews of the service standards provided by social service personnel and supervisory practices of assigned Children’s Service Supervisors; recommends improvement for social services and supervision.
Assumes responsibility for higher-level managers in their absence as directed.
Attends in-service orientations in the areas of division policies, processes, and programs.
Provides periodic field reports on the standards, development, and progress of assigned social service program to immediate supervisor.
Provides periodic evaluations and performance appraisals on Children’s Service Supervisors.
Provides recommendations to management for the appointment, promotion, dismissal, transfer, and educational leave of assigned personnel.
Interprets the social service program to related agencies, other disciplines, public officials, and the community.
Assumes responsibility for current statistical and fiscal reports and research compiled by children’s social service staff.
Manages an assigned budget.
Provides technical assistance and consultation to managers regarding all aspects of the social service program.
Assumes responsibility for quality and quantity of services which may include direct supervision.
Supervises social service activities of moderate size and complexity in a metropolitan office unit or a moderate size circuit.
Develops and implements corrective action plans and/or quality improvement plans as directed.
Exercises initiative and independence within established guidelines; receives general administrative direction.
Performs other related work as assigned.
Comprehensive knowledge of the provisions of state and federal laws and regulations pertaining to social service programs.
Comprehensive knowledge of the principles and methods of social casework.
Comprehensive knowledge of the principles and techniques of supervision in the area of protective social service.
Comprehensive knowledge of court procedures as they apply to protective children’s services.
Comprehensive knowledge of the problems and principles of administration of a social service program and its relationship to other agencies and resources.
Comprehensive knowledge of individual and group behavior.
Comprehensive knowledge of professional literature in the field of children’s services.
Comprehensive knowledge of the relationship between social, economic, and community health problems and the dysfunctional family.
Comprehensive knowledge and understanding of the cultural and socioeconomic characteristics of the service population.
Comprehensive knowledge of the resources available for job training, rehabilitation, and employment.
Comprehensive knowledge of community resources used in the provision of social services.
Ability to interact with and complete assignments in a manner sensitive to the service population’s cultural and socioeconomic characteristics.
Ability to apply principles and methods of social casework in the area of abuse and neglect investigations and treatment.
Ability to develop policies and procedures for the unit and in work flow management.
Ability to assist in planning and developing standards, policies, and procedures to implement the State social service program in a metropolitan office or administrative area.
Ability to work effectively with employees, applicants, recipients, other agencies, and the general public.
Ability to exercise good judgment in evaluating situations and in making decisions.
Ability to supervise and give leadership to a number of supervisory employees.
Ability to operate a motor vehicle in the performance of assigned duties.
Ability to plan and organize time effectively.
Ability to communicate effectively.
Ability to interpret laws and regulations.