This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is public contact work for the Department of Corrections, involving the sale of a wide variety of vocational enterprises products and services to state agencies, tax-supported agencies, and/or political subdivisions of the State of Missouri.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Business or Public Administration, Marketing, or a closely related field; and possession of a valid vehicle operator's license.
OR
Four or more years of experience in commercial sales (not retail sales work), small business management, or comparable business experience involving extensive public contacts; possession of a high school diploma or proof of high school equivalency; and possession of a valid vehicle operator's license.
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for a maximum of three years of the required experience at a rate of 30 earned credit hours for one year.)
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Visits state agencies, tax-supported agencies, and/or political subdivisions throughout the State and negotiates the sale of vocational enterprises products and services.
Visits prospective clients in an effort to establish new accounts; informs current and prospective customers of items available for sale, factory workloads, and delivery schedules.
Compiles information on customers' programs and determines existing demand for new products.
Investigates customer complaints and recommends possible solutions.
Prepares reports of customers' long-range plans and programs to enable effective production planning.
Participates in workshops to exhibit and demonstrate products and services to current and potential customers.
Consults with management of the Vocational Enterprises Program to coordinate production to satisfy customer demand.
Coordinates preparation of a catalog of vocational enterprises products and services; updates the catalog and price list of products and services.
Reviews purchase orders to ensure that prices are accurate and all necessary information is included.
Receives general administrative direction.
Performs other related work as assigned.
Comprehensive knowledge of Missouri Vocational Enterprises products, services, materials, and policies concerning manufacturing processes, product sales, and delivery.
Comprehensive knowledge of the principles and practices of sales techniques.
Ability to prepare and present effective sales information to customers regarding vocational enterprises products and services.
Ability to investigate customer complaints with tact and diplomacy and recommend possible solutions.
Ability to prepare and maintain records of customer contacts documenting customers' present and future needs for vocational enterprises products and services.
Ability to establish and maintain effective working relationships with factory and service managers, customers, and the general public.