- Utility Management Analyst III
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is supervisory and advanced professional management analysis work for the Missouri Public Service Commission (PSC).
An employee in this class is responsible for leading and conducting complex utility audits of management controls, operations, standard production rates, cost allocations, standard procedures or spending priorities in order to promote efficient and economical utilization of personnel and facilities. Work involves supervising and conducting utility management audits and research studies of organizational operation and structure, and recommending changes to improve or increase organizational efficiency and effectiveness. Supervision and training are provided to lower-level management analysts while serving as a technical leader of an audit team. The employee participates in or leads special task forces and completes unusual projects involving diversified and extensive contacts. Work also involves serving as an expert witness and assisting in the preparation of briefs and material for use as testimony in utility hearings. The employee exercises extensive independent judgment in contacts with others and considerable latitude in determining methods and procedures for completion of work. Work is performed under general supervision from the Manager, Utility Management Analysis, and is reviewed primarily for conformance to established policies and attainment of desired results.
Supervises management audits in large or complex utilities; conducts investigations or research; prepares technical, informative or operational reports; works on special projects.
Provides significant input in the development of internal policies and procedures for utility management analysis.
Reviews reports and other records prepared by lower-level management analysts for clarity, completeness, accuracy and conformance with agency policies; provides assistance in solving work problems.
Analyzes inquiries or proposals from staff, consumers, utilities or others; conceptualizes and defines problems; consults with PSC management to determine type, scope and purpose of forthcoming audits.
Confers with utility representatives to arrange and develop plans for studies and surveys and to obtain additional information; provides information to utility organizations on methods, materials, procedures or actions that facilitate economy or efficiency.
Devises methods and establishes criteria for conducting studies and surveys; prepares organizational models relating constants and variables, restrictions, alternatives, conflicting objectives and numerical parameters.
Interprets policies and procedures for reporting changes in services, production or distribution.
Defines data requirements and devises methods and course of action for collecting and processing data.
Performs validation and testing of model to ensure adequacy, or determines need to reformulate.
Studies functional or operational manuals in order to outline established methods of performing work, and determines if they are in accordance with organizational policy or functioning as designed.
Evaluates organizational capability, supervision and leadership required to perform research, development or production work, or the prudence of such work as it relates to cost, efficiency, time and production standards.
Studies advertising media and the sale of utility-related goods and services.
Analyzes time and cost networks such as Program Evaluation and Review Techniques (PERT) in order to evaluate utility project planning and control.
Applies mathematical analysis to determine validity and reliability of sampling and work study statistics.
Evaluates utility proposals and develops recommendations to management relating to work methods, wage rates and budget decisions.
Organizes and documents findings of studies; formulates recommendations for implementation of new systems, policies, procedures or organizational changes; prepares reports to management defining problems and possible solutions.
Performs other related duties as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Two years of experience as a Utility Management Analyst II with the Missouri Public Service Commission.
Four years of professional experience in management analysis, fiscal or financial analysis, operations research or industrial engineering, of which two years must have in a utility or regulatory environment; and graduation from an accredited four-year college or university with specialization in operations research, industrial engineering, industrial psychology, finance, accounting, economics, business or public administration, or a closely related field. (Graduate work in the specified educational areas may be substituted on a year-for-year basis for the required general experience.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Thorough knowledge of utility operations, auditing principles, techniques and procedures.
Thorough knowledge of the general principles and practices of financial administration, personnel management and general office administration.
Thorough knowledge of management and systems analysis methods.
Considerable knowledge of word processing, spreadsheets and database software packages associated with personal computers.
Working knowledge of the principles and practices of effective supervision and training.
Ability to obtain and evaluate both general and computerized management information.
Ability to communicate effectively and to prepare clear and concise reports.
Ability to apply interviewing techniques and solicit pertinent information at various organizational levels.
Ability to work with statistics, probability and application, statistical inference and econometrics.
Ability to gather, organize, analyze and evaluate facts and figures and to develop recommendations for operational and organizational improvements.
Ability to establish and maintain effective working relationships with co-workers and utility personnel.
Ability to travel as necessary.
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