- Electronic Gaming Device Specialist II
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is mid-level professional and specialized work for the Missouri Gaming Commission ensuring the integrity and accuracy of electronic gaming devices, casino accounting systems, and associated hardware components and software programs in an assigned geographical area of the state.
Conducts on-site monitoring and inspections ensuring the integrity and accuracy of new, upgraded, and/or existing electronic gaming devices, casino accounting systems, and hardware and software compliance in accordance with established procedures, policies, rules and regulations.
Participates in establishing rules, regulations, technical standards, and internal policies and procedures governing electronic gaming devices, casino accounting systems, and related hardware and software compliance.
Utilizes advanced diagnostic tools to detect and resolve complex electronic gaming device malfunctions and incidents.
Performs data analytics on malfunctioning devices and follows industry procedures for removal of device(s) from the casino floor.
Acts as a project planner by establishing priorities, formulating a timeline, assigning tasks, and monitoring outcomes.
Reviews independent laboratory testing scripts and methodology to ensure compliance with Missouri Gaming Commission rules and regulations.
Establishes uniform software verification techniques utilized by the Missouri Gaming Commission and identifies critical hardware components and software programs which impact taxation and influence game outcome.
Documents electronic gaming device information within the Missouri Gaming Commission statewide inventory tracking and approval system.
Reviews casino systems’ network topology layouts and settings to assess risk and network security.
Develops databases, spreadsheets, forms, and other documents to assist in analyzing information and meeting reporting requirements.
Prepares technical reports related to incidents, and disputes/complaints reported by casino patrons, independent testing laboratories, supply manufacturers, and casino operators.
Conducts and participates in the technical investigation of alleged violations.
Facilitates and assists in training Missouri Gaming Commissions staff, Missouri State Highway Patrol Gaming Agents, and other regulatory agencies in the methods and procedures used to monitor, inspect, test, and verify the integrity and accuracy of electronic gaming devices, casino accounting systems, and related hardware components and software programs.
Attends meetings, training seminars, and conferences; apprises staff of new technology and concerns.
Reviews incident reports and provides direction for finalizing the report.
Travels to assigned locations to fulfill requirements of the position.
Exercises considerable initiative and independent judgment in the performance of duties; receives general administrative direction.
Performs other related duties as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Two or more years of experience as an Electronic Gaming Device Specialist I with the Missouri Uniform Classification and Pay System.
A Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in Computer Science, Electronics, Mathematics, Statistics, or a closely related field; and,
Four or more years of experience in the gaming industry or casino environment ensuring the integrity and accuracy of electronic gaming devices, casino accounting systems, and related hardware components and software programs; or experience in one or more of the following areas: applications development/support, business/systems analysis, communications technologies, network technologies, information technology security, security system programming, end user support, web technologies, and/or related regulatory compliance.
(24 earned graduate credit hours from an accredited college or university in the specified fields may substitute for one year of the required experience.)
(A Master’s degree from an accredited college or university in the specified fields may substitute for two years of the required experience.)
(Additional qualifying experience may substitute on a year-for-year basis for a maximum of two years of the required college education.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Intermediate knowledge of Missouri rules and regulations and established policies and procedures pertaining to electronic gaming devices, casino accounting systems, and associated hardware components and software programs.
Intermediate knowledge of electronics and computer technology.
Intermediate knowledge of electronic gaming device technology, testing, verification procedures, and computer networking.
Ability to meet precise standards, conform to strict tolerances, and be detail oriented.
Ability to identify, isolate, and resolve advanced technical problems.
Ability to use diagnostic tools.
Ability to independently plan, assign, review, organize, and carry out assignments.
Ability to understand and apply statistical analysis techniques to electronic gaming devices and casino accounting systems.
Ability to prepare and review technical documents and reports.
Ability to communicate effectively.
Ability to travel extensively, including overnight stays and possible out-of-state travel.
Ability to establish and maintain effective working relationships with co-workers, casino and industry staff, and the general public.
The following link will provide you with general information about State of Missouri employee benefits.View benefits