Office Support Assistant

This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.

Class Number:

0022

Annual Salary Range:

$21,876.00 – $34,608.00

Twice-a-Month Salary Range:

$911.50 – $1,442.00

Pay Grade:

View Class Specification Document

Definition

This is entry level office support work involving a variety of tasks requiring independent work decisions.

Job Duties

Types and edits a variety of material, which may contain technical or specialized terminology; reviews documents for accuracy and completeness.

Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments .

Composes routine correspondence; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature.

Establishes and maintains filing systems; prepares records for storage and/or archiving.

Maintains office equipment and supply inventory; maintains records relating to receipt and issuance of materials or equipment.

Prepares agency documents such as purchase and supply requisitions, personnel and/or payroll forms, time and leave records, and expense accounts; performs math calculations in the completion of forms and records.

Assists with the arrangement of travel and accommodations and in the coordination of meeting logistics.

Processes and distributes mail according to established procedures; prepares material for mailing utilizing automated equipment when applicable.

Performs data entry and develops routine spreadsheets and databases.

Compiles and prepares data or reports from a variety of sources in accordance with specific instructions or procedures.

Operates and maintains standard office equipment.

Serves as a lead worker providing guidance, direction, and training to other clerical employees; reviews work for accuracy, timeliness, and compliance with instructions and procedures.

Receives general supervision from a designated administrative supervisor, carries out assigned responsibilities independently within established guidelines.

Performs other related work as assigned.

View Class Specification Document

(The following minimum requirements will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency.

(15 earned credit hours from an accredited college or university may substitute for the required experience.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of office practices and procedures.

Intermediate knowledge of grammar, composition, spelling, and math.

Intermediate knowledge of computer systems and software.

Ability to type accurately.

Ability to operate standard office equipment.

Ability to understand and follow directions.

Ability to establish and/or maintain moderately complex records, use coding and filing systems, and retrieve and compile data.

Ability to prepare spreadsheets and reports.

Ability to make and apply routine decisions in accordance with policies and procedures.