Information Technology Specialist II

  • Information Technology Specialist II
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
0166
Exam Components: 
Rating of Education & Experience, 100%
Annual Salary Range:
$56,520.00 – $79,104.00
Twice-a-Month Salary Range:
$2,355.00 – $3,296.00
Pay Grade: 
A33

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Definition

This is senior-level professional and consultative work in an information technology environment.

Job Duties

Oversees projects/teams providing technical expertise and direction to successfully meet information technology objectives and deadlines of the State of Missouri and supported agency's business requirements.

Coordinates and leads long-term projects relating to system maintenance and/or new technology or enhancements to existing systems; coordinates and establishes project schedules and monitors progress.

Directs projects/teams involving multiple platforms analyzing, designing, writing, documenting, testing, and maintaining application programs; provides technical expertise regarding business aspects of development process.

Conducts information technology needs assessment for assigned agency; directs the evaluation and maintenance of system software, websites, operating systems, database management systems, resource security software and/or hardware associated with a mainframe and/or server.

Serves as primary business liaison determining supported agency's business system requirements; prepares cost/benefit feasibility studies; and analyzes and evaluates processes, data, database structures, and/or business functions.

Leads complex projects, or multiple teams, in support of application development projects, enhancements, and/or maintenance relating to the design and documentation of logical data models, functional work processes, business rules, program specifications, and database functionality.

Responsible for and/or assigns tasks to team members coordinating, installing, and maintaining communication equipment and services including voice, data, and/or radio technology; provides technical expertise regarding integrating and/or establishing new communication and network technology.

Serves as a team leader providing customer or technical support for systems; provides direction and acumen relating to the installation, relocation, repair, and maintenance of computer hardware and software for all agencies statewide.

Conducts in-depth (forensic) investigations regarding security issues; oversees and/or analyzes, designs, tests, and implements processes and techniques involving the protection and defense of digital information which is electronically stored or transmitted.

Designs websites ensuring functionality and compliance with ADA requirements and state guidelines.

Researches, reviews, recommends, and prepares requests for proposals and/or bid specifications for hardware and/or software purchases.

Mentors, trains, and evaluates information technology staff; assigns duties to staff.

Exercises considerable independence, judgment, and initiative in leading projects and the performance of duties; receives general administrative direction.

Performs other related work as assigned.

Areas of Interest: 
Information Technology

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(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One or more years of experience as an Information Technology Specialist I or Computer Information Technology Supervisor I with the Missouri Uniform Classification and Pay System.

OR

A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in computer science or computer information technology; and,

Seven or more years of experience in one or more of the following areas: applications development/support, business/systems analysis, communications technologies, network technologies, information technology security, databases, system programming, end user support, and/or web technologies.

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.)

(24 or more earned graduate credit hours from an accredited college or university in the specified areas may substitute for one year of the required experience.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Comprehensive knowledge of the principles and capabilities of computer hardware and software.

Comprehensive knowledge of various information technology platforms.

Comprehensive knowledge of the principles of computer programming and systems analysis, design, testing, and documentation.

Comprehensive knowledge of information security systems and procedures.

Comprehensive knowledge of computer networking and telecommunications.

Comprehensive knowledge of computer operating systems.

Comprehensive knowledge of database management systems.

Comprehensive knowledge of agency's functions and their interrelationships.

Comprehensive knowledge of the principles of project management.

Intermediate knowledge of the principles of cost benefit analysis.

Introductory knowledge of the procurement process.

Ability to utilize project management tools.

Ability to coordinate/organize projects involving multiple organizations and/or groups.

Ability to prepare and interpret computer program documentation.

Ability to troubleshoot and resolve hardware and/or software problems.

Ability to communicate effectively.

Ability to mentor, train, and assist information technology staff.

Ability to establish and maintain effective working relationships with management, staff, and the general public.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document