This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
- Risk Management Technician I
- What will I be doing?
- Do I qualify?
- Can I be successful?
- Benefits
- How do I apply?
This is entry-level technical work in the administration of risk and insurance management for Missouri state government and public entities.
Reviews and investigates claims and/or exposures; requests information necessary to process claims and/or determine liability exposures; or provides support for Risk Management's workers' compensation, property, and/or liability programs, or the Missouri Public Entity Risk Management Fund's underwriting, claims, and/or loss control programs.
Processes payments for property, liability, and/or workers' compensation claims.
Assists with the review of rating factors to determine appropriate rate classifications; assists with review of applications and questionnaires to determine potential risk exposures.
Assists employees and state and public entities with the reporting of claims.
Maintains up-to-date, detailed files on workers' compensation, property, and liability claims and/or policies.
Assists in the maintenance, interpretation, and reporting of accident, injury, and/or property, loss control, or liability data.
Attends educational seminars, and training sessions.
Receives general direction from a technical or professional supervisor who reviews work for conformance to established procedures and policies.
Performs other related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Two or more years of experience as a Senior Office Support Assistant with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.
OR
Two or more years of technical or advanced clerical experience processing property, liability, workers' compensation or medical insurance claims; medical billing and medical procedure coding; or insurance underwriting; and possession of a high school diploma or proof of high school equivalency.
(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Introductory knowledge of Missouri statutes dealing with sovereign immunity, property insurance, auto insurance, law enforcement, general liability medical malpractice liability, and/or workers' compensation.
Introductory knowledge of workers' compensation, property and liability insurance, self-insurance, and/or medical insurance, or the Missouri Public Entity Risk Management Fund, including underwriting, claims administration, member services, and loss control.
Introductory knowledge of medical terminology and diagnostic coding used in processing workers' compensation claims.
Introductory knowledge of insurance/claims and/or underwriting practices.
Ability to secure and interpret technical data relating to insurance, loss control, exposures, and/or workers' compensation claims.
Ability to work independently, provide attention to detail, and maintain accuracy.
Ability to establish and maintain effective working relationships and interact professionally, even in adversarial situations, with public entity and government officials, state employees, medical and legal professionals, insurance agents/brokers, and the general public.
Ability to communicate and express ideas clearly and concisely.
The following link will provide you with general information about State of Missouri employee benefits.
View benefits