MO Project: Contextual Branding

Office of Administration

Division of Personnel

Excellent customer service, every time.

Risk Management Technician II

This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.

  • Risk Management Technician II
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Annual Salary Range:
$28,872.00 – $46,176.00
Twice-a-Month Salary Range:
$1,203.00 – $1,924.00
Pay Grade: 

View Class Specification Document


This is mid-level technical work in the administration of risk and insurance management for Missouri state government and public entities.

Job Duties

Investigates and negotiates claims and approves payments within established levels of authority for Risk Management's workers' compensation, property, and/or liability programs, or the Missouri Public Entity Risk Management Fund's underwriting, claims, and/or loss control programs.

Corresponds and communicates with injured workers, state and public entities, medical and legal professionals, insurance providers, and/or others; provides one-on-one assistance with the reporting and processing of claims.

Investigates multi-faceted cases and seeks specialized experts (e.g. physicians, attorneys, etc), to render opinions when appropriate.

Calculates and determines benefits for lost time cases; collects and formulates technical underwriting data required by the Missouri Public Entity Risk Management Fund's programs, and/or property and liability programs.

Reviews rating factors to determine appropriate rate classifications; evaluates applications and questionnaires from public entities to determine potential risk exposures; compiles rating data to complete the quote process.

Liaisons with state and public entities, legal and insurance professionals, and/or the Office of the Attorney General in preparing cases for litigation.

Provides technical data, analysis, and reports related to risk, workers' compensation, property, liability, underwriting, claims, and/or loss control programs.

Attends risk and/or insurance seminars and training sessions.

Receives general direction from an administrative supervisor who reviews work for conformance to established procedures and policies.

Performs other related work as assigned.

View Class Specification Document

(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One or more years of experience as a Risk Management Technician I with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.


A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following: Business or Public Administration, Risk Management, Safety Administration, or a closely related field.

(Technical experience in underwriting or the administration of property, liability, casualty or workers' compensation claims, or in the administration of a commercial insurance program for a private or public entity may substitute on a year-for-year basis for deficiencies in the required education.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of Missouri statues dealing with sovereign immunity, property insurance, auto insurance, law enforcement, general liability, medical malpractice liability, and/or workers' compensation.

Intermediate knowledge of workers' compensation, property and liability insurance, self-insurance, and/or medical insurance, or the Missouri Public Entity Risk Management Fund, including underwriting, claims administration, member services, and loss control.

Intermediate knowledge of insurance/claims and/or underwriting practices and standards.

Ability to secure and interpret advanced technical data relating to insurance, loss control, exposures, and/or workers' compensation claims.

Ability to work independently, provide attention to detail, and maintain accuracy.

Ability to establish and maintain effective working relationships and interact professionally, even in adversarial situations, with public entity and government officials, state employees, medical and legal professionals, insurance agents/brokers and the general public.

Ability to communicate and express ideas clearly and concisely.

View Class Specification Document

The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document