MO Project: Contextual Branding

Contributions Specialist III

  • Contributions Specialist III
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Exam Components: 
Non-Competitive Registration
Annual Salary Range:
$31,468.00 – $49,948.00
Twice-a-Month Salary Range:
$1,311.00 – $2,082.00
Pay Grade: 

View Class Specification Document


This is professional supervisory or lead work in the administration of the unemployment insurance contributions program of the Missouri Division of Employment Security.

Job Duties

Supervises or leads professional and technical contributions staff in making determinations and conducting investigations by interviewing and corresponding with claimants, employers, attorneys, accountants, and other representatives; obtains information of a complex and technical nature concerning an employer’s liability, maintenance of employer accounts, and wage issues; and collects delinquent contributions (taxes) interest, penalties, and wage reports due.

Monitors and trains professional and technical staff in all phases of unemployment insurance contributions, including advanced training of special programs.

Confers or corresponds with and assists employers and their authorized representatives in employer liability or collections matters; secures delinquent reports and/or contributions from employers.

Reviews employer account information and makes recommendations for transfer of delinquent accounts to the uncollectable file.

Maintains controls of benefit overpayment referred to the collections unit.

Approves, establishes, and maintains a reporting system for employers.

Confers with staff on new procedures and regulations and on complex investigation problems.

Formulates and writes employer liability or collection activities procedures.

Consults periodically with an administrative supervisor concerning more complex problems which arise or on the implementation of new procedures and new operating methods.

Participates as a witness in hearings regarding unemployment benefits.

 Reviews work performed by contributions staff to ensure efficiency, uniformity of operation, accuracy, and compliance.

Exercises considerable independent judgment and discretion within established policies and procedures; receives supervision from a Contributions Specialist Supervisor or other administrative designee.

Performs other related work as assigned.

View Class Specification Document

(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One or more years of experience as a Contributions Specialist II, Claims Specialist II, or Unemployment Insurance Auditor I with the Missouri Division of Employment Security; and possession of a high school diploma or proof of high school equivalency.


A Bachelor’s degree from an accredited college or university; and,

Two or more years of professional experience involving public contact work in the areas of social services; education; community organization; business, personnel, and/or public administration, or a closely related area; and/or in a state or federal unemployment insurance program.

(24 earned graduate credit hours from an accredited college or university may substitute for a maximum of one year of the stated experience.)

 (Technical experience involving public contact work in the above specified areas, or a closely related area; and/or senior-level clerical experience with the Missouri Division of Employment Security may substitute on a year-for-year basis for deficiencies in the stated college education.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of complex employer liability provisions of state and federal employment security laws.

Intermediate knowledge of policies, rules, and regulations established by the Division to determine employer liability for payment of taxes and collection of delinquent accounts, and employer accounting.

Intermediate knowledge of current electronic technology as related to unemployment insurance programs.

Introductory knowledge of current principles of supervision.

Introductory knowledge of payroll accounting necessary in determining employer liability and other employer contribution problems.

Ability to maintain consistent interpretations of contributions collection provisions of unemployment compensation laws and general statutes and of department procedures and regulations.

Ability to effectively plan and assign work, and train employees in work methods.

Ability to make accurate mathematical computations.

Ability to establish and maintain effective working relationships with co-workers, employers, claimants, and representatives, such as accountants and attorneys.

View Class Specification Document

The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document