- Contributions Specialist Supervisor
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is senior-level professional supervisory work in the administration of the unemployment insurance contributions program of the Missouri Division of Employment Security.
Assigns, supervises and reviews the work of a contributions group engaged in corresponding and conducting in-depth interviews with claimants, employers, attorneys, and accountants to secure information and make determinations regarding an employer’s account and processing information used in establishing employer liability, employer accounting, securing delinquent reports, and collecting delinquent contributions.
Assumes responsibility for complex correspondence, telephone, or personal contacts with employers and their representatives pertaining to Missouri Employment Security Law and Division policy and procedure or reviewing unemployment insurance tax functions.
Confers with supervisors in other unemployment insurance units to coordinate matters pertaining to employer liability, employer accounting, collections, and federally mandated reviews and evaluations.
Evaluates lower-level staff to determine training needs and assists in preparing, developing, and conducting trainings.
Assists lower-level staff in more complex investigations or in reviewing unemployment insurance tax functions according to U.S. Department of Labor established guidelines.
Develops forms and procedures to administer the unemployment insurance contributions program.
Monitors controls relating to wage reporting requirements, accounts receivable, refunds and adjustments, and tax rate computation.
Utilizes different methodologies to conduct reviews and evaluate unemployment insurance tax functions data.
Assists in preparing reports based on review findings and makes recommendations for improving unemployment insurance tax functions.
Evaluates work performed by lower-level staff for efficiency and uniformity of operation; coordinates various units engaged in tax activities; assigns and provides for training of tax personnel; and interprets rules and regulations and develops methods and procedures for their application to the tax operation.
Directs the certification process ensuring compliance with the Internal Revenue Service (IRS).
Directs the federal/state data exchange and Questionable Employment Tax Practices (QETP) program.
Consults with an administrative manager concerning complex problems or in implementing new procedures and operating methods, but exercises considerable independent judgment and discretion; receives general direction .
Performs other related duties as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
One or more years of experience as a Contributions Specialist III, Claims Specialist III, or Unemployment Insurance Auditor II with the Missouri Division of Employment Security; and possession of a high school diploma or proof of high school equivalency.
A Bachelor’s degree from an accredited college or university; and,
Three or more years of professional experience in a state or federal unemployment insurance program.
(24 earned graduate credit hours from an accredited college or university may substitute for one year of the stated experience. A Master’s degree from an accredited college or university may substitute for two years of the stated experience.)
(Technical experience involving public contact work in the areas of social services; education; community organization; business, personnel, and/or public administration, or a closely related area; and/or senior level clerical experience with the Division of Employment Security may substitute on a year-for-year basis for deficiencies in the stated college education.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Comprehensive knowledge of complex employer liability provisions of state and federal employment security laws.
Comprehensive knowledge of policies, rules, and regulations established by the Division to the determine employer liability for payment of taxes and processing and collection of contributions and wage information.
Comprehensive knowledge of current electronic technology as related to unemployment insurance programs.
Intermediate knowledge of current principles of supervision and office management.
Intermediate knowledge of accounting principles, systems, and procedures involved in the determination of employer liability, compliance, and other employer contribution problems.
Intermediate knowledge of the certification process to ensure compliance with the IRS.
Intermediate knowledge of IRS requirements as related to the federal state data exchange and QETP program.
Ability to maintain consistent interpretations of applicable contributions collection provisions, procedures, and regulations.
Ability to effectively plan and assign work, and train employees in work methods and investigation procedures.
Ability to analytically review program activities and develop effective plans and methods for improving services.
Ability to establish and maintain effective working relationships with co-workers, employers, claimants, and representatives, such as accountants and attorneys.
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