MO Project: Contextual Branding

Appeals Referee I

  • Appeals Referee I
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Annual Salary Range:
$36,360.00 – $57,792.00
Twice-a-Month Salary Range:
$1,515.00 – $2,408.00
Pay Grade: 

View Class Specification Document


This is entry-level quasi-judicial work conducting hearings and writing decisions on appeals from administrative determinations involving ordinary unemployment insurance benefit determinations.

Job Duties

Conducts hearings on appeals of limited complexity informally with interested parties and their counsel: places witnesses under oath, questions witnesses to ascertain pertinent facts, directs the recording of testimony, admits or excludes evidence, and facilitates the cross-examination of witnesses.

Receives assignments as to the time and place of hearings, and reviews pertinent material which has a bearing on the scheduled appeals in advance.

Evaluates all facts pertinent to a case and prepares a written finding of fact and decision, applying pertinent provisions of the law and following established precedents.

Studies precedent decisions in similar cases as a guide for making decisions.

Exercises judgment, discretion, and tact in the hearing and preparation of findings and decisions, which may be appealed to the Labor and Industrial Relations Commission and courts, and must be supported by legally competent evidence in the record of the hearing.

Receives close supervision from higher-level Appeals Referees.

Performs other related work as assigned.

View Class Specification Document

(The following minimum qualifications will determine merit system eligibility and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

Six or more years of responsible technical and/or supervisory experience with the Missouri Division of Employment Security, including two or more years as a Claims Specialist II, Claims Supervisor, Senior Claims Supervisor, Senior Contributions Supervisor, or Labor and Industrial Relations Manager; and possession of a high school diploma or proof of high school equivalency.

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Introductory knowledge of the principles and practices to be followed in the conduct of quasi-judicial hearings.

Introductory knowledge of established precedents and policies regarding unemployment insurance and ability to apply them to appeals decisions.

Intermediate knowledge of the general provisions and philosophy of the Employment Security program and of state and federal laws pertaining to unemployment insurance and related fields.

Intermediate knowledge of appeals rights, rules of evidence, and procedures as set forth in pertinent laws and administrative regulations pertaining to Employment Security.

Ability to evaluate, accurately and impartially, a variety of data and to prepare a sound and substantiated decision based on the evidence.

Ability to question witnesses effectively and to control proceedings in order to arrive at the essential facts of a case as expeditiously as practicable.

Ability to work effectively and tactfully with many different types of persons.

View Class Specification Document

The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document