- Management Analyst II (Employment Security)
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is technical work in the analysis of operations and development of improved managerial procedures and practices in the Division of Employment Security.
An employee of this class assists in providing technical advice and assistance on management systems and techniques to top level administrative personnel. Specific assignments may be in the area of general administration, unemployment insurance or employment service operations. Work includes obtaining and analyzing facts concerning current organization and operations, and participating in the development of recommendations for improved management policies, practices, procedures and controls. Work requires considerable contact with employers, supervisors, and administrative personnel in the gathering of facts, furnishing of advice, and in the installation of approved organization, methods and procedures. Technical and administrative supervision is normally received from a Management Analyst of higher rank, who reviews work upon completion for compliance with general instructions and policies, and adequacy and soundness of conclusions.
Assists in reviewing and evaluating the effectiveness of the organization and management of central office, field and local office operations, in an assigned area such as general administration, unemployment insurance or employment service activities.
Recommends or assists in formulating recommendations for improved management organizational structure, policies and techniques and/or methods, procedures and systems designed to help achieve the goals of the organization and the purposes of its programs.
Assists superiors and line supervisory staff in the installation and use of management techniques and tools such as production planning and control, systems and procedures analysis, operational audits, management surveys, feasibility studies, methods analysis and work measurement, quality control and statistical sampling techniques.
Designs, conducts or assists in the supervision of work measurement (or personnel time distribution) studies; monitors or participates in the actual accumulation of data necessary to such studies; evaluates data for management purposes, including productivity standards.
Assists in evaluating the over-all operations in an assigned area in terms of effective use of resources to meet current needs.
Assists in evaluating operational controls, reports, plans of action and other related procedures and systems as to their usefulness and effect on management capacity.
Provides technical assistance in overcoming management deficiencies and improving central and local office management by advising and training personnel as required.
Collaborates with data processing specialists in the design and installation of data processing management information systems for the improvement of operations and the making of management decisions.
Gathers and organizes data and information from management publications, conferences and other sources, on developments and changes in management techniques and concepts, and disseminates this information to management staff.
Collaborates with agency training staff in determining over-all management training needs and developing management training programs, conferences and publications.
Performs related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
One year as a Management Analyst I with the Missouri Division of Employment Security.
Two years of progressively responsible experience, in the Missouri Division of Employment Security, at the level of E.S. Manager I, Employment Service/Claims/Contributions Supervisor II, Research Analyst II, Field Auditor II, Accountant II, or in a comparable position involving participation in, and affording a knowledge of, the Employment Service or Unemployment Insurance programs.
Six years of progressively responsible experience in a professional, technical, or management capacity in business, industrial or personnel management, public administration or closely related areas, of which at least two years must have been in a responsible supervisory, administrative or staff capacity in management analysis and improvement work. (College education with specialization in public, personnel or business administration or closely related areas, may be substituted on a year-for-year basis for the non-specialized experience.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Considerable knowledge of general management principles, methods and techniques and their practical application in the area of public administration.
Considerable knowledge of the general principles and practices of financial administration, public personnel management and general office administration.
Working knowledge of management and systems analysis methods.
Some knowledge of the general applications of electronic data processing and other office equipment.
Ability to establish and maintain effective and harmonious working relationships with other employees and to secure acceptance of recommendations.
Ability to gather, organize, analyze and evaluate facts and figures to determine fundamental causes and symptoms of operational and organizational weaknesses.
Ability to make oral and written reports clearly, concisely and effectively.
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