Contributions Specialist II

  • Contributions Specialist II
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
0784
Exam Components: 
Rating of Education & Experience, 100%
Annual Salary Range:
$32,148.00 – $44,352.00
Twice-a-Month Salary Range:
$1,339.50 – $1,848.00
Pay Grade: 
A19

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Definition

This is professional work in the administration of the unemployment insurance contributions program for the Missouri Division of Employment Security.

Job Duties

Assumes responsibility for the more difficult and complex activities involved in corresponding and conducting in-depth interviews with claimants, employers, attorneys, and accountants to secure information to make administrative determinations in regard to an employer’s account.

Investigates contribution matters through interviews and correspondence with claimants, employers, attorneys, and accountants to obtain information of a complex and technical nature concerning an employer’s liability and wage issues, and to collect delinquent contributions (taxes), interest, penalties, and wage reports due.

Analyzes information secured and applies correct section(s) of the law to the facts; prepares written administrative determination to be mailed to all interested parties; makes determinations which include, but are not limited to, complicated issues such as:  initial and successor liability including joint accounts, common paymaster, and lessor/lessee; new employer tax rate and experience tax rate; reportability of workers and wages including multi-state employment; application for termination of coverage; closing and inactivation of an employer’s account; and estimation of taxable wages and assessment of contributions, interest, and penalty due.

Audits contribution and wage reports for balancing an employer's account and compliance with the law.

Investigates requests from employers for adjustments to their account; makes adjustments to the employer’s account.

Posts contributions, interest and penalties due, and wages to an employer’s account.

Assists in the processing of deposits and quarterly contribution and wage reports.

Works with banking institutions, employers, and/or financial management concerning restitution on insufficient fund checks made to the Division and to ensure accurate deposit into the unemployment insurance clearing account.

Reviews requests for administrative hearings, determining if reconsideration is in order or if the matter needs to be referred to the Appeals Tribunal to conduct a hearing; provides testimony at administrative hearings.

Collects past due contributions (taxes), interest, penalties, and reports.

Establishes plans with employers for payment of delinquent contributions; enforces collection through filing of liens, garnishment, execution, and tax intercepts; reviews uncollectables and compromise offers to see that collection possibilities are exhausted.

Answers telephone and written inquiries regarding unemployment insurance contribution matters.

Attends various training sessions and meetings to remain aware of program procedures and changes.

Studies new and revised agency procedures, rules, regulations, and other program changes contained in pertinent manuals to maintain currency of knowledge and information.

Prepares documents for appeals cases and participates in appeals hearings. 

Processes information through mainframe, personal computer, and AS400 data processing platforms.

Assists in the training of new agency staff in interviewing, fact-finding, determination writing, complex accounting, and collection processes in the contributions program.

Provides basic oversight/supervision and review of the work performed by employees in lower-level classifications.

Receives minimum supervision; however, the employee is expected to exercise independent judgment and initiative within the framework of Missouri Employment Security Law and Regulations, court cases, and written procedures.

Perform other related work as assigned.

Areas of Interest: 
Business Services

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(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One or more years of experience as a Contributions Specialist I or Claims Specialist I with the Missouri Division of Employment Security; and possession of a high school diploma or proof of high school equivalency.

OR

A Bachelor’s degree from an accredited college or university with a minimum of 15 earned credit hours in one or a combination of the following:  social sciences, Education, or Public or Business Administration; and,

One or more years of technical experience in the fields of social services, social welfare, education, community organization, or related areas; or in business, personnel, or public administration involving public contact.

(24 earned graduate credit hours from an accredited college or university in the specified areas may substitute for the required experience.) 

(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required college education.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of the complex employer liability provisions of state and federal employment security laws.

Intermediate knowledge of laws, procedures, and regulations pertaining to the Employment Security contributions program.

Intermediate knowledge of statutes pertaining to the collection of delinquent tax accounts.

Intermediate knowledge of interviewing and investigative techniques and procedures required in the processing of employer contribution matters.

Intermediate knowledge of general business organization and operations.

Intermediate knowledge of bookkeeping/accounting principles and procedures.

Intermediate knowledge of current office practices and procedures.

Intermediate knowledge of computer and related equipment for data input, retrieval, and word processing.

Ability to communicate effectively with agency staff, claimants, employers, and other persons.

Ability to work quickly and accurately.

Ability to organize and prioritize workload to meet assigned timeframes and adapt to changes in policy, procedures, and work assignments.

Ability to work effectively with co-workers, claimants, employers, and their representatives, such as accountants and attorneys.

Ability to understand complex laws, procedures, and regulations pertaining to the Employment Security contribution program.

Ability to obtain and document essential facts clearly and concisely, evaluate information, and make determinations on the basis of established rules and precedents.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document