MO Project: Contextual Branding

Corrections Case Manager II

  • Corrections Case Manager II
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Exam Components: 
Non-Competitive Registration
Annual Salary Range:
$30,768.00 – $49,248.00
Twice-a-Month Salary Range:
$1,282.00 – $2,052.00
Pay Grade: 

View Class Specification Document


This is mid-level professional case management work in the Missouri Department of Corrections, Division of Adult Institutions.

Job Duties

Serves on a classification team; evaluates the offender’s institutional adjustment attitude toward society and release plans; prepares Transition Accountability Plans (TAPS); and makes recommendations relative to job assignments, facility transfers, and disciplinary actions.

Secures, verifies, and evaluates information from incarcerated adult offenders concerning their home life, family relationships, work history, and other pertinent personal and social factors; develops, maintains, and reviews classification files.

Assesses classification status and prepares analysis for program eligibility determinations using Adult Internal Classification System (AICS), Reclassification Analysis (RCA), and Initial Classification Analysis (ICA) instruments.

Acts as grievance officer; processes and responds to Informal Resolution Requests (IRR’s); and holds disciplinary hearings on conduct violations.

Processes offenders by completing initial file review and protective custody assessment; enters enemy waivers and updates enemy lists.

Maintains open-door office policy; handles offenders’ laundry, property, and financial concerns, as well as mail and censorship notices; and notifies offenders of the critical illness/death of immediate family members.

Participates and assists in the vocational, educational, and social adjustment planning for all assigned offenders; facilitates offender programs.

Evaluates civilian visiting applications and determines whether to approve or deny the individual’s request to visit with an offender.

Cooperates with public and private agencies and law enforcement agencies in matters relating to assigned offenders; arranges and facilitates calls to attorneys, public agencies, and law enforcement agencies.

Provides pre-release counseling; researches and identifies community resources and services prior to processing offenders for release.

Participates in treatment team meetings.

Performs work in accordance with established rules and regulations; receives general administrative direction.

Performs other related work duties as assigned.

View Class Specification Document

(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

One or more years of experience as a Corrections Case Manager I with the Missouri Uniform Classification and Pay System.


A Bachelor’s degree from an accredited college or university; and,

One or more years of professional experience in corrections case management or adult probation and parole case management.

(24 or more earned graduate credit hours from an accredited college or university in Criminal Justice, Social Work, Sociology, Psychology, or related fields may substitute for the required experience.)

(Experience as a Corrections Officer with the Missouri Uniform Classification and Pay System, or work experience in substance abuse counseling or juvenile or social case management, may substitute on a year-for-year basis for a MAXIMUM of two years of the required college education.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

View Class Specification Document

Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of the general methods of social casework and job placement as applied to corrections case management.

Intermediate knowledge of the methods of obtaining reliable social and personal information and the development of classification files.

Intermediate knowledge of human behavior, attitudes, and motivation, and its applicability in the rehabilitation of criminal offenders.

Intermediate knowledge of the principles and procedures of offender classification in adult correctional facilities.

Intermediate knowledge of the general techniques of communicating with and advising offenders.

Intermediate knowledge of the methods used in the supervision of offenders.

Intermediate knowledge of the causes of crime and related issues of substance abuse and mental illness.

Ability to conduct effective interviews with hostile or reluctant individuals.

Ability to prepare accurate and complete classification files and reports.

Ability to develop and maintain effective working relationships with other employees, offenders, outside agencies, and the general public.

View Class Specification Document

The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document