This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is entry-level technical work with offenders under the supervision and control of the Missouri Department of Corrections, Division of Probation and Parole.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.)
Two or more years of work experience; and possession of a high school diploma or proof of high school equivalency.
(A combination of education from an accredited college or university and experience described may substitute for the stated qualifications.)
1. Ability to pass a background investigation administered by the Missouri Department of Corrections.
By assignment, a position may require:
2. Ability to complete Defensive Tactics and Standard First Aid/CPR training during Basic Training administered by the Missouri Department of Corrections.
3. Successful completion of training administered by the Missouri State Highway Patrol in the Missouri Uniform Law Enforcement System (MULES) prior to regular appointment.
4. Possession of a valid vehicle operator’s license.
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Supervises offenders in housing units, living quarters, general housekeeping, work, educational, recreational, religious, and treatment activities in Community Supervision Centers and Community Release Centers.
Checks and counts offenders; inspects housing units for safety and security violations; checks for health and safety hazards; prepares reports on offender violations, offender behaviors, mechanical deficiencies, and security breaches of facility rules.
Interviews offenders to obtain information relating to their residential and family relationships, employment, and educational records; contacts family members, employers, and friends to verify offender’s background; collects and verifies offender’s legal case history and police reports; prepares reports and maintains records of investigative findings.
Retrieves information from the National Crime Information Center (NCIC), Missouri Uniform Law Enforcement System (MULES), Missouri Department of Revenue, and Missouri Department of Corrections’ computer databases; responds to confirmed active warrants; enters/cancels warrants on escaped and/or absconded offenders.
Photographs and issues identification cards to offenders.
Ensures offenders have parole orders.
Provides information to staff and law enforcement officials relating to location and apprehension of escaped and/or absconded offenders.
Investigates, monitors, and enters schedule changes for offenders on electronic monitoring.
Assists in the maintenance of databases, chronological shift records, inventory, and vehicle logs; troubleshoots equipment problems.
Answers and logs emergency calls from offenders, family members, and the general public; contacts appropriate staff to resolve issues.
Assists Probation and Parole Officers with court hearings and home visits.
Assists offenders with job search activities.
Escorts and/or transports offenders to their designated locations.
Supervises movement and location of offenders inside and outside of the facility; intervenes, in emergency situations to gain control of offenders and/or perform CPR.
Monitors, controls, and documents offender’s consumption of prescription and over-the-counter medications.
Discusses minor adjustment problems with offenders; refers major problems to the supervisor; promotes rehabilitation by modifying offender attitudes, discouraging undesirable behaviors, and encouraging constructive activities.
Administers substance abuse assessment devices to offenders; collects Deoxyribo Nucleic Acid (DNA) samples.
Provides after-hours assistance to departmental staff and the general public.
Supervises visits with offenders; searches visitors, offenders, property, living quarters, buildings, and grounds for contraband.
Orders, maintains, and issues supplies.
Exercises some independence in the performance of duties; receives general administrative direction; work is reviewed by a designated supervisor for conformance with established policies and procedures.
Performs other related work as assigned.
Introductory knowledge of requirements and procedures of probation and parole programs.
Introductory knowledge of interviewing and investigative techniques.
Introductory knowledge of use-of-force guidelines and the ability to apply those guidelines in a professional manner.
Introductory knowledge of regulations related to benefits available to offenders through other agency resources.
Introductory knowledge of arrest and court procedures.
Introductory knowledge of computer systems and software.
Ability to walk or stand for prolonged periods.
Ability to run, jump, climb stairs, and physically restrain offenders.
Ability to respond effectively during emergency situations.
Ability to understand and apply physical, mechanical, and chemical intervention techniques to gain control of offenders.
Ability to enforce rules, regulations, and discipline.
Ability to maintain records and prepare reports.
Ability to operate and troubleshoot office equipment.
Ability to learn and retrieve information from State computer databases.
Ability to learn procedures of Electronic Monitoring Programs (EMP).
Ability to perform shift work.
Ability to prioritize and coordinate high volume workload.
Ability to keep information confidential.
Ability to control telephone conversations when conducting EMP offender investigations.
Ability to supervise offenders.
Ability to understand, extract, summarize, and report offender’s legal case history.
Ability to administer substance abuse assessment devices and collect DNA samples.
Ability to monitor, control, and document offender’s consumption of prescription medications.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with staff, offenders, court officials, and the general public.