This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
- Children's Service Supervisor
- What will I be doing?
- Do I qualify?
- Can I be successful?
- Benefits
- How do I apply?
This is professional supervisory social service work involving the direction of a group of Children’s Service Workers in the Children’s Division of the Department of Social Services.
Directs and participates in the delivery of social services in such areas as adoption, child abuse and neglect, protective services, intensive services, foster care, and related areas.
Provides individual and group clinical supervision to Children’s Service Workers within an assigned unit or geographical area in the provision of casework services to families, children, and parents.
Assists Children’s Service Program Managers or other managers in training assigned staff on Division policies, procedures, standards, and goals; participates in management planning and program revision.
Receives referrals from juvenile courts, abuse/neglect hot line, Family Support Division staff, or other professional or private individuals in the community for protection and care of neglected, abused, or exploited children.
Reviews case records of assigned staff in order to ensure that work is performed and services are delivered in accordance with agency guidelines and policy.
Provides suggestions to supervisors for developing procedures to implement children's service programs.
Conducts detailed case studies; prepares evaluations of social, economic, and environmental factors; and makes recommendations to staff regarding treatment and placement plans.
Performs diagnostic and assessment services to assist staff in the development and implementation of treatment, placement, and service plans.
Provides specialized treatment services to neglected, abused, or exploited children.
Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues.
Attends court hearings and meetings related to assigned casework.
Provides periodic reports on standards of practice, progress, and development of assigned staff.
Assists other Children’s Service Supervisors or managers in the orientation of new employees in children’s services.
Assigns and directs the work of staff, participates in selection, makes recommendations for disciplinary actions and/or grievance resolutions, and conducts periodic evaluations of staff performance.
Assumes responsibility for the preparation and completion of community reports.
Receives in-service orientations in the areas of division policies, processes, and programs.
Assumes responsibility for the quality and quantity of services provided by assigned staff to families, children, and parents.
Supervises or assists in the supervision of a county-level volunteer program.
Exercises independence and initiative in the performance of responsibilities; receives direction from a designated manager.
Performs other related work as assigned.
(The following minimum qualifications apply to applicant eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement. These minimum qualifications may also be used to evaluate employees for Missouri Uniform Classification and Pay System positions.) (More specific qualifications may be required for particular positions allocated to this class depending on assigned duties and responsibilities.)
A Bachelor’s degree from an accredited college or university. A degree in Social Work or comparable human services field is preferred; however, applicants with an unrelated Bachelor’s degree, but possessing direct relevant experience and/or competencies may be allowed substitutions on a case-by-case basis; and,
Five or more years of professional experience with a public or private agency in the delivery of protective children’s services including casework/case management in: investigation of abuse or neglect of children; coordination of child foster care, adoptions, and family centered services; juvenile treatment/rehabilitation; and/or providing in-home family crisis intervention services, and possession of a valid vehicle operator’s license.
(A combination of graduate education from an accredited college or university in the preferred fields and experience described may substitute for the stated qualifications.)
The operation of a motor vehicle is an essential function of this classification. Must be able to legally operate a motor vehicle in the performance of assigned duties upon the date of hire and throughout employment.
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Comprehensive knowledge of the provisions of state and federal laws and regulations pertaining to social service programs.
Comprehensive knowledge of individual and group behavior.
Comprehensive knowledge of the principles and methods of social casework.
Comprehensive knowledge of the principles and methods of interviewing.
Comprehensive knowledge of the general provision, objectives, and philosophy of child welfare programs.
Comprehensive knowledge of court procedures as they apply to the provision of children’s services.
Comprehensive knowledge of the relationship between social, economic, and community health problems and the dysfunctional family.
Comprehensive knowledge in the area of child abuse and neglect prevention and treatment.
Comprehensive knowledge of developmental disabilities, behavioral disorders, and learning disabilities.
Comprehensive knowledge of basic supervisory principles and techniques.
Comprehensive knowledge of professional literature in the field of children's services.
Comprehensive knowledge of community resources used in the provision of social services.
Comprehensive knowledge and understanding of the cultural and socioeconomic characteristics for the service population.
Ability to interact with and complete assignments in a manner sensitive to the service population’s cultural and socioeconomic characteristics.
Ability to develop unit and work flow management policies and procedures.
Ability to plan, assign, coordinate, and evaluate the work of social service personnel and instruct them in work performance.
Ability to apply knowledge of principles and methods of social casework in the area of services to families, children, and parents.
Ability to work effectively with employees, applicants, recipients, other agencies, and the general public.
Ability to communicate effectively.
Ability to interpret laws and regulations.
Ability to operate a motor vehicle in the performance of assigned duties.
Ability to use automated office equipment and computer systems including child welfare/case management systems, databases, and other personal computer applications.
Ability to plan and organize time effectively.
The following link will provide you with general information about State of Missouri employee benefits.
View benefits