Children's Service Specialist

  • Children's Service Specialist
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
5201
Exam Components: 
Rating of Education & Experience, 100%
Annual Salary Range:
$38,304.00 – $54,276.00
Twice-a-Month Salary Range:
$1,596.00 – $2,261.50
Pay Grade: 
A24

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Definition

This is professional work coordinating and implementing quality assurance/improvement programs, providing consultation regarding work methods and ensuring compliance with accreditation standards, or approving referrals and coordinating placement of children into residential rehabilitative treatment facilities for the Children’s Division of the Department of Social Services.

Job Duties

Coordinates the evaluation and assessment of internal systems, procedures, practices, and outcomes; examines input from staff, and relationships and interactions between Children’s Division and stakeholders.

Oversees the identification of programs’ needs, goals, available resources, challenges, strengths, and deficiencies to achieve improved delivery of services; participates in the development of recommendations and/or action plans detailing corrective actions, alternatives, and/or strategies.

Monitors programs and services to ensure continued effectiveness and efficiency, achieved objective, and maintained changes.

Consults with community groups and individuals regarding quality assurance and improvement programs.

Oversees and coordinates consultants’ efforts to assist older youth to function independently.

Provides training, technical assistance, and consultation for Children’s Service Workers and/or Supervisors on various topics as assigned in geographic region; serves as a resource for staff.

Provides specialized training to enforce or enhance performance of individual employees as needed.

Provides clinical support to field staff as directed.

Participates in case staffing.

Interacts with law enforcement and juvenile officers, other public officials, and community organizations regarding family and children issues.

Attends court hearings and meetings related to assigned casework.

Receives consultation from professionals outside the agency for the purpose of maintaining and improving treatment techniques.

Evaluates programs and services in relation to accreditation compliance and standards; coordinates and/or provides assistance with development of plans and timelines to address programs’ modifications and services deficiencies.

Screens and prioritizes staff requests for placement of children into a residential rehabilitative treatment facility; coordinates and approves placement.

Reviews staff requests to identify the needs of children requiring placement into a residential treatment facility; determines appropriate facility based upon the identified needs of children.

Verifies a child’s eligibility; approves/denies treatment extensions; reviews treatment and progress reports from provider.

Reviews and approves payments; ensures expenditures are within the authorized residential care budget.

Monitors the length of stay in residential treatment facilities; ensures facilities are meeting the children’s needs and are complying with contracts; provides assistance to facilities with required documentation.

Serves as liaison between Children’s Division and the residential facilities.

Participates in various work groups at local and state level.

Exercises significant independence and judgment in the performance of responsibilities; receives general administrative direction.

Performs other related work as assigned.

Areas of Interest: 
Social Service, Public Welfare & Mental Health

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(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)                                       

One or more years of experience as a Children’s Service Worker III, Children’s Service Worker IV, or Children’s Service Supervisor with the Missouri Uniform Classification and Pay System.

OR

Three or more years of experience as a Children’s Service Worker I and/or II with the Missouri Uniform Classification and Pay System.

OR

A Bachelor’s degree from an accredited college or university in Social Work/Human Services, Social Welfare, Psychology, Sociology, Elementary Education, Early Childhood Education, Secondary Education, Special Education, Counseling, Marriage and Family Therapy, Family and Child Development, Criminal Justice, Juvenile Justice, or comparable human services related degrees with a minimum of 30 earned semester hours or 45 earned quarter hours in one or a combination of the above fields; and,

Five or more years of professional experience with a public or private agency in the delivery of protective children’s services including casework/case management in: investigation of abuse or neglect of children; coordination of child foster care, adoptions, and family centered services; juvenile treatment/rehabilitation; and/or providing in-home family crisis intervention services, of which at least one year must have been at a supervisory level, and possession of a valid vehicle operator’s license.

(A Master’s degree from an accredited college or university in the specified fields may substitute for the required education and one year of the required general [i.e., non-supervisory] experience.)

Special Requirements

The operation of a motor vehicle is an essential function of this classification.  Must be able to legally operate a motor vehicle in the performance of assigned duties upon the date of hire and throughout employment.

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Comprehensive knowledge of principles, practices, theories, and techniques of counseling and social service work used with families, children, parents, and individuals involved with adoption and foster care.

Comprehensive knowledge of child welfare principles, methods, and current trends of social casework as applied in evaluation of services and treatment of clients.

Comprehensive knowledge of court procedures and laws pertaining to the rights of families and children.

Comprehensive knowledge of available resources which may be employed in the provision of social services.

Comprehensive knowledge of child abuse and neglect or exploitation prevention strategies.

Intermediate knowledge of research methods including design and controls, evaluation strategy and methodology, and statistical techniques.

Intermediate knowledge of methods and practices to develop and implement organizational and procedural changes.

Ability to work in a variety of situations and all types of community environments.

Ability to develop, coordinate, implement, and review quality assurance/improvement programs for specialized child welfare services.

Ability to design, plan, implement, evaluate, and monitor strategies for the delivery of effective programs and individual services.

Ability to analyze and interpret data, and to effectively communicate findings.

Ability to be sensitive to the cultural and socioeconomic characteristics for the service population.

Ability to work effectively with staff, agency clients, professionals, and the general public.

Ability to prepare accurate and complete case records and reports.

Ability to operate a motor vehicle in the performance of assigned duties.

Ability to use automated office equipment and computer systems including child welfare/case management system, databases, and other personal computer applications.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

View Class Specification Document