- Program Eligibility Analyst (Finance And Administrative Services)
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is entry-level professional case review and evaluation work for the Missouri Department of Social Services, Division of Finance and Administrative Services (DFAS) involving determination of eligibility of children in the custody of the State for Social Security and/or Title IV-E programs.
Collects necessary documentation required for Social Security/Social Security Disability, and/or Title IV-E application processing for children in the custody of the State; analyzes documents to establish criteria to make a determination as to whether or not an individual qualifies for funding.
Interviews Children’s Division, Child Support, Social Security, and court staff to obtain information needed to make a correct determination and identify appropriate funding streams.
Initiates correspondence necessary to verify and/or document procedures/policies applied in making case decisions; issues determination to parties involved in a child’s case.
Ensures all necessary documentation is retained to support the determination and available for review or audit.
Requests ad hoc reports to locate children in the care of the Missouri Children’s Division that may have a disability and need to apply for Social Security benefits.
Answers questions from the Social Security Administration concerning Social Security/Disability, Title IV-E, or other claims and provides additional documentation as requested.
Works with staff attorneys and the Attorney General’s Office in gathering additional documentation to support the child’s eligibility for Social Security Disability when a denial is received; continues working with attorneys through the appeals process.
Answers Title IV-E determination or documentation questions from Children’s Division field staff.
Reviews the system to identify overpayments of State funds that are reimbursable under Title IV-E; determines when a recoupment is appropriate; calculates payments, overpayments, and dollar amounts to request; informs Central Office of overpayments; and makes claim for federal funding.
Maintains electronic and/or paper records of client eligibility and prepares reports as required.
Performs a variety of diverse tasks requiring the analysis of multiple documents while maintaining currency and accuracy of program requirements.
Explains application procedures and assists individuals in completing application forms for Social Security and Title IV-E programs, contacting numerous providers and other state agency employees in person, by telephone, and through written correspondence.
Performs Quality Assurance/Quality Control reviews of case records to ensure that decisions and/or actions are in compliance with federal and state laws, regulations, and agency policy; makes recommendations for the correction of deficiencies.
Exercises considerable independence within established guidelines; receives general administrative direction; work is reviewed for attainment of objectives through review of case records.
Performs other related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
One or more years of experience as an Executive I or Accounting Generalist I with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency.
Two or more years of experience as a Family Support Eligibility Specialist and/or Child Support Specialist with the Missouri Uniform Classification and Pay System; and possession of a high school diploma or proof of high school equivalency
A Bachelor's degree from an accredited college or university; and,
One or more years of professional experience in a public or private agency in: financial, criminal or administrative investigations (e.g., public assistance, fraud, or insurance); fiscal or budgetary controls; or accounting.
(Experience in financial, criminal or administrative investigations (e.g., public assistance, fraud, or insurance), fiscal or budgetary controls, or accounting may substitute on a year-for-year basis for deficiencies in the required college education.)
(24 earned graduate credit hours from an accredited college or university in Family and Child Development, Criminal Justice, Human Services, Psychology, Sociology, Counseling, Education, Accounting, Public or Business Administration, or closely related fields may substitute for the required experience.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Intermediate knowledge of the federal and state laws, policies, and regulations relating to Social Security and/or Title IV-E programs.
Intermediate knowledge of the process of Social Security/Social Security Disability, and/or Title IV-E eligibility determinations.
Intermediate knowledge of interview, communication, and negotiation principles and techniques.
Intermediate knowledge of mathematics and accounting principles used in the calculation of public assistance benefits.
Intermediate knowledge of techniques to assess case situations to ensure conformity with established eligibility guidelines.
Ability to understand, interpret, explain, and apply federal and state laws, regulations, program policies, and procedures.
Ability to exercise discretion when working with public employees, vendors, and others, and in handling public records, court documents, and other confidential information.
Ability to analyze information and make determinations consistent with federal and state laws, regulations, and agency policies.
Ability to conduct effective interviews with Children’s Division, Child Support, Social Security, and court staff.
Ability to maintain accurate and systematic records, organize and prioritize the workload to meet assigned timeframes, and adapt to changes in policy, procedures, and work assignments.
Ability to accurately complete a work assignment within federally mandated deadlines of disposition.
Ability to operate a personal computer and use automated technology to establish and maintain case records.
Ability to communicate effectively with providers, state agencies, attorneys, and other employees.
Ability to travel, as required, for agency business.
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