Lottery Inside Sales Representative I

  • Lottery Inside Sales Representative I
  • What will I be doing?
  • Do I qualify?
  • Can I be successful?
  • Benefits
  • How do I apply?
Class Number: 
Annual Salary Range:
$27,768.00 – $38,304.00
Twice-a-Month Salary Range:
$1,157.00 – $1,596.00
Pay Grade: 

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This is public contact and sales work involving the promotion of Missouri Lottery products to established retail accounts holders within an assigned territory.

Job Duties

Places a high volume of telephone calls to assigned retailers to ensure an adequate supply of Lottery products is available at each of the Lottery selling locations; promotes products, and conducts market surveys.

Negotiates and recommends a best inventory mix based on computerized records, price point, number of products, and total product inventory.

Recommends billing options that work best for the respective retailer.

Negotiates and receives authorization from some retailers to automatically generate orders without further contact/authorization.

Monitors the low inventory list to resolve inventory issues that fall outside of the normal contact schedule.

Resolves all delivery issues which may involve communicating with the Lottery Security Division concerning missing or mis-shipped products.

Communicates with field sales and management staff to resolve retailer issues.

Maintains a working knowledge of laws, regulations, policies, procedures, and operations applicable to the sale/redemption of Lottery products.

Participates in sales meetings, training programs, and seminars.

Exercises significant independence and initiative in the performance of assigned responsibilities; receives general administrative direction.

Performs other related work as assigned

Areas of Interest: 
Business Services

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(The following minimum qualifications will determine merit system eligibility.  Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement.  These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)

Two or more years of clerical experience as an Office Support Assistant with the Missouri Lottery Commission; and possession of a high school diploma or proof of high school equivalency.


One or more years of clerical experience as a Senior Office Support Assistant, or Lottery Customer Service Representative with the Missouri Lottery Commission; and possession of a high school diploma or proof of high school equivalency.


Two or more years of experience in phone sales/consultation, commercial sales, persuasive sales, business management, or a closely related area; and possession of a high school diploma or proof of high school equivalency.

(Earned credit hours from an accredited college or university may substitute on a year-for-year basis for the required experience at a rate of 30 earned credit hours for one year.)

Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.

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Key Skills

Do you possess the key skills which are considered essential for successful employment in this classification?

Intermediate knowledge of policies, procedures, and operations of the Missouri Lottery Commission.


Intermediate knowledge of statutes and regulations applicable to the sales/redemption of Lottery products.

Intermediate knowledge of sales and marketing techniques.

Intermediate knowledge of the Lottery ordering system software.

Ability to organize time and work activities to achieve established goals and objectives.

Ability to maintain records, manipulate spreadsheets, and to prepare and manage concise reports.

Ability to explain and present a positive image of Lottery products and promotions.

Ability to communicate effectively.

Ability to establish and maintain effective working relationships with retailers, co-workers, and the general public.

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The following link will provide you with general information about State of Missouri employee benefits.

View benefits

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