- Information Technology Supervisor
- What will I be doing?
- Do I qualify?
- Can I be successful?
- How do I apply?
This is administrative and supervisory work in an information technology environment.
Supervises staff performing information technology tasks, and directing teams and projects to successfully meet information technology goals and initiatives of the State of Missouri.
Selects, trains, mentors/guides, and evaluates information technology staff; provides recommendations for disciplinary actions and/or grievance resolutions; and oversees time accounting.
Researches information technology trends and operational best practices; monitors the progress and attainment of initiatives and goals, and effectiveness of services.
Confers with and maintains liaison with supported agency management and industry representatives; directs feasibility studies; and recommends information technology solutions.
Provides oversight and strategic guidance in determining business system requirements, and protecting and defending digital information/assets.
Prioritizes and assigns projects and maintenance/enhancements relating to applications, database creation and configuration, hardware/software upgrades and technical support for internal/external systems, communication/network systems, servers and associated storage devices, and design/functionality of web environments.
Provides oversight in the preparation of project assessment quotation/bid specifications; reviews vendor proposals.
Exercises considerable independence, judgment, and initiative in supervising activities within assigned area(s) and the performance of other duties assigned; receives general administrative direction.
Performs other related work as assigned.
(The following minimum qualifications will determine merit system eligibility. Allowable experience and education substitutions are provided in italics below the corresponding minimum qualification statement; no other substitutions will be permitted. These minimum qualifications may also be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
One or more years of experience as an Information Technology Specialist I with the Missouri Uniform Classification and Pay System.
A Bachelor's degree from an accredited college or university with a minimum of 15 earned credit hours in computer science or computer information technology; and,
Seven or more years of experience in one or more of the following areas: applications development/support, business/systems analysis, communications technologies, network technologies, information technology security, databases, system programming, end user support, and/or web technologies.
(Additional qualifying experience may substitute on a year-for-year basis for deficiencies in the required education.)
(24 or more earned graduate credit hours from an accredited college or university in the specified areas may substitute for one year of the required experience.)
Please note that documentation that supports your eligibility (i.e. transcripts, employment records, etc.) may be required at any time during the application and hiring process. If you do not possess the minimum qualifications, please consider one of many other employment opportunities with the State of Missouri.
Do you possess the key skills which are considered essential for successful employment in this classification?
Comprehensive knowledge of the principles and capabilities of computer hardware and software.
Comprehensive knowledge in assigned information technology platform(s).
Comprehensive knowledge of emerging trends and developments in information technology.
Comprehensive knowledge of supervisory principles and techniques.
Comprehensive knowledge of the principles of project management.
Comprehensive knowledge of the principles of cost benefit analysis.
Comprehensive knowledge of agency's functions and interrelationships.
Intermediate knowledge of the procurement and bid processes.
Ability to provide direction/guidance to projects involving multiple organizations and/or groups.
Ability to supervise, train, direct, and evaluate the work of assigned staff.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with agency management, staff, and the general public.
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