This information is for reference only. These classifications are no longer valid and were replaced 7/1/2020.
This is mid-level public contact and field work involving the sale and promotion of Missouri Lottery products to retail establishments within an assigned geographic territory.
Applicants must meet one of the following eligibility requirements:
(The following minimum qualifications will determine merit system eligibility and may be used to evaluate applicants for Missouri Uniform Classification and Pay System positions not requiring selection from merit registers.)
Two or more years of experience as a Lottery Sales Representative I with the Missouri Lottery Commission; and possession of a high school diploma or proof of high school equivalency.
Ability to obtain a valid motor vehicle operator's license within the timeframe established by the Missouri Lottery Commission.
This description may not include all of the duties, knowledge, skills, or abilities associated with this classification.
Travels to contact retail establishments within an assigned geographic territory to sell and promote Lottery products; provides backup support in open territories as needed.
Establishes and maintains effective relationships with retailers to promote the sale of Missouri Lottery products.
Identifies and executes strategies to grow sales at individual retail locations and designated chain accounts in assigned region.
Schedules routine visits to retailers based on sales volume, equipment used, product mix, and geography.
Mentors and coaches sales team members on effective use of field software, individually and/or during team meetings; presents sales training during team meetings.
Effectively utilizes field software to analyze sales and identify trends in the market and individual retail locations.
Identifies and recruits retailers to participate in the sale of Lottery products; identifies and follows up on leads for prospective retail accounts; evaluates location, customer activity, and related variables.
Provides information, assistance, and training to retailers regarding Lottery policies and procedures relating to new and existing products, incentive programs, billing schedules, licensing, and bond renewals.
Effectively negotiates with retailers regarding expansion of Lottery product lines, optimizing game mix, and placement of merchandising materials and equipment.
Assists retailers in the development and implementation of individualized on-site promotions.
Trains retailers and their staff on the use of the various types of equipment associated with the sale and redemption of Lottery products.
Visits retailers to service established accounts; delivers supplies and troubleshoots equipment.
Effectively plans and schedules work activities to achieve established sales and marketing goals.
Participates in sales meetings, training programs, and seminars; participates in organizational committees as an advisor and/or sales team representative.
Represents Missouri as a Speaker’s Bureau participant.
Supports the Lottery Sales Coordinator with special projects or committee work that benefits Lottery Sales Representatives statewide, such as the field software advisory group.
Ensures that assigned vehicle is maintained and stocked with necessary supplies.
Prepares and submits activity reports.
Exercises significant independence and initiative within the established policies and procedures; receives general direction from a Lottery Sales Coordinator or other designated administrative supervisor.
Performs other related work as assigned.
Comprehensive knowledge of policies, procedures, and operations of the Missouri Lottery Commission.
Comprehensive knowledge of statutes and regulations applicable to the sales/redemption of Lottery products.
Comprehensive knowledge of sales and marketing techniques.
Comprehensive knowledge of the Lottery ordering system software.
Ability to train, coach, and mentor other team members.
Ability to support other team members outside assigned geographic territory without impact to assigned territory.
Ability to effectively use a tablet, computer, smart phone, or any prescribed electronic devices.
Ability to explain and present a positive image of Lottery products and promotions.
Ability to provide training and assistance to retailers and their employees.
Ability to establish and maintain effective working relationships with retailers, co-workers, and the general public.
Ability to travel extensively in the performance of assigned duties.
Ability to organize time, work activities, and travel schedules to achieve established goals and objectives.
Ability to maintain records and prepare reports.
Ability to communicate clearly and effectively.
Ability to load/unload supplies and boxes into/out of a Lottery vehicle.